New Articles

  1. Import content

  2. April 26, 2018

    Feature Requests Topic articles now work across kbs Topic-based category PDFs now update each time one of its articles is updated Updated an article in a topic-based category updates the date last modified of the category New article merge co...
  3. April 24, 2018

    Feature Requests Improved mp4 video loading and playback Upgrade to Froala 2.8 (modern editor) Bug Fixes Couldn't copy all kbs Keyboard shortcuts weren't working in tables Couldn't highlight and delete text in tables (had to backspace) ...
  4. April 20, 2018

    Feature Requests Pagination for API snippets Current kb variable for API snippets Learn more about API calls in snippets.
  5. April 16, 2018 Round Two

    Bug Fixes Fix for private files not consistently displaying in widget using OATH authentication
  6. April 16, 2018 Round One

    Bug Fixes Fixed kb deletion process. Previously linked/synced articles were still displaying even if the kb was deleted. Now deleting kbs automatically unlinks content. Updated in-app text and links for  recent SAML SSO enhancements ...
  7. April 15, 2018

    Enhancements Simplified SAML SSO setup process (removing the separate reader mapping endpoint step) Added debug mode for troubleshooting SSO ...
  8. SSO FAQs

    Answers to the most common questions about using SSO with KnowledgeOwl
  9. Single sign-on (SSO) overview

    KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
  10. Configure SAML SSO (generic instructions)

    If we don't have a provider-specific SSO page, follow these instructions to set up SSO with your chosen provider.