Feature Requests New setting to allow the indexing of large PDFs (greater than 100 pages). Previously we were not indexing large PDFs as they would show up in most searches. This is still the default but you can override it now under Settings > Ba...
Happy GDPR Day! We've updated our privacy policy to be GDPR-compliant. We've cut out legalese and used clear language. Data Processing Addendum If you are subject to the GDPR, you can sign our Data Processing Addendum (DPA) for compliance...
Feature Requests Microsoft Azure Active Directory Integration with KnowledgeOwl https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-knowledgeowl-tutorial Comments permissions for custom author roles (create, approve, a...
Learn how to directly import your Freshdesk knowledge base into KnowledgeOwl. You'll need to know your Freshdesk subdomain and have a Freshdesk API token.
Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.