Updated Articles

  1. 30-day free trial

    Last Updated: 05/29/2024 in Account and billing Plans and trials FAQ
    You can start a 30-day free trial of any plan from our website .  The trial version of the software is exactly the same as the paid version, so you have full access to all features, functionality, and support. If you choose to upgrade to a pa...

  2. Fix email article for articles with apostrophes

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Customers using our older themes can update their Article HTML template to better support emailing articles with apostrophes in the title.

  3. Fix anchor links hidden by top navigation

    Last Updated: 05/29/2024 in Look and feel Overall look and feel Other overall look and feel customizations
    Here are two solutions for fixing when anchor links are hidden by top navigation.

  4. Generate your sitemap

    Last Updated: 05/29/2024 in Features SEO guide
    You use a sitemap to tell Google to crawl your website. It’s essentially an XML file representing the structure of your website's content.

  5. Get started with knowledge base SEO

    Last Updated: 05/29/2024 in Features SEO guide
    It’s important to optimize your knowledge base for SEO if you want it to be indexed by search engines.

  6. Full text search

    Last Updated: 05/29/2024 in Search Tips on using search
    The goal of full text search is to provide the reader with all of the relevant results. The main measurements of search are precision and recall. Precision is the percentage of search results that are relevant. For example, if your search retu...

  7. Force readers to subscribe with their reader account email address

    Last Updated: 05/29/2024 in Features Subscriptions Configure subscriptions
    Bypass the subscriptions screen where readers enter an email address and take them straight to the Manage Subscriptions page.

  8. Generate an HTML Zip export

    Last Updated: 05/29/2024 in Features HTML Zip export
    Learn how to generate an HTML Zip export of your knowledge base's content.

  9. Find a file's URL

    Last Updated: 05/29/2024 in Write the docs Files and images File Library: Manage images and files
    There are a few places within KnowledgeOwl where you might need to have the URL to your image, like Changing the background image on your homepage . You can copy the URL for a file quickly from the File Library: In the lefthand navigation, go to...

  10. Get oriented in the app

    Last Updated: 05/29/2024 in Getting Started Guide Intro to KnowledgeOwl
    Get familiar with the KnowledgeOwl app.
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