Updated Articles

1. Basic authentication Updated

   Last Updated: 09/30/2025 in Security and permissions Advanced security options
   Learn how to enable basic authentication in your knowledge base and designate a reader as a basic auth account.

2. Create a new article

   Last Updated: 10/15/2025 in Write your docs Articles

3. Generate article content with AI

   Last Updated: 10/15/2025 in Write your docs Articles Create a new article
   Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.

4. Bulk edit articles to make them required reading

   Last Updated: 10/15/2025 in Features Required Reading Add or remove required articles
   Use the Bulk Edit tool in Manage to set multiple articles to be required with the same Start Date.

5. Bulk edit articles to make them required reading

   Last Updated: 10/15/2025 in Features Manage articles Bulk edit articles
   Bulk Edit articles in Manage to mark articles required and add a Start Date.

6. Remove requirement or start date

   Last Updated: 10/15/2025 in Features Required Reading Add or remove required articles
   No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.

7. Bulk edit articles in Manage

   Last Updated: 10/15/2025 in Features Manage articles Bulk edit articles
   Learn how to bulk edit articles in Knowledge Base > Manage.

8. Manage bulk edit options

   Last Updated: 10/15/2025 in Features Manage articles Bulk edit articles
   View a list of Manage's bulk edit options and what each does.

9. Make individual articles required

   Last Updated: 10/15/2025 in Features Required Reading Add or remove required articles
   Mark articles as required and set a Start Date to have them show as required for your readers.

10. AI chatbot

    Last Updated: 10/15/2025 in Features
    Coming soon! You may have noticed the chatbot in the lower right corner of this Support knowledge base. We're running this chatbot as a test to help us refine this feature before we roll it out within KnowledgeOwl. Once we launch the full fea...

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