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  1. File Library List View

    Created On: 05/11/2022 in Write the docs Files and images File Library: Manage images and files
    Get familiar with the File Library's List View!

  2. Introduction to the File Library

    Created On: 05/11/2022 in Write the docs Files and images File Library: Manage images and files
    Find your way around the File Library.

  3. New feature drop: File Library List View 📃

    Created On: 05/11/2022 in Release notes
    We've added a new view option in File Library: List View!

  4. Star Wars Day bug fixes

    Created On: 05/04/2022 in Release notes
    These fixes address bugs with Style Settings preview, individual article PDFs with Wistia embeds, copying a knowledge base, custom content categories, and the version Make Visible to Groups option.

  5. Manage Articles Bulk Edit: now with New & Updated callouts!

    Created On: 05/04/2022 in Release notes
    We've added the New/Updated article callouts into the Bulk Edit options in Manage Articles!

  6. Fix for preformatted code blocks in PDFs

    Created On: 04/18/2022 in Release notes
    Preformatted blocks of code now fully, properly generate in individual article PDFs, standard PDF exports, and custom PDF exports.

  7. Recover multiple deleted articles

    Created On: 04/12/2022 in Write the docs Articles Delete and recover articles
    Learn how to recover multiple deleted articles at once.

  8. Recover a deleted article

    Created On: 04/12/2022 in Write the docs Articles Delete and recover articles
    What happens if you accidentally deleted an article? Good news: it's not gone forever! KnowledgeOwl stores all deleted articles in Knowledge Base > Manage . You can access deleted articles by using the Deleted standard Manage filter or creatin...

  9. Where can you set reader groups?

    Created On: 04/12/2022 in Security and permissions Reader management Reader Groups
    You can specify reader group restrictions in: Categories Articles Snippets You'll see the option to "Restrict to Groups" or "Restrict to Reader Groups" in the editor for each of these. ...

  10. Step 5: Create final apex classes in Salesforce

    Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO Instructions
    Finish your Salesforce SSO configuration by creating these final apex classes.
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