New Articles

  1. Get the most out of search (Oct. 12th)

    See the recording of the October 12th Wisdom Wednesday session on getting the most out of search.
  2. Missing SSO ID mapping warning

    Learn how to resolve the "SAML SSO is enabled but there is no incoming IdP attribute mapped for SSO ID" warning.
  3. World 😁 Smile 😁 Day bug fixes

    These fixes address bugs with the Broken Links Report, SSO attribute mappings, shared content category creation and URL redirect articles opened from the table of contents.
  4. Broken Links Report (Oct. 5th)

    See the recording of the October 5th Wisdom Wednesday session on the Broken Links Report.
  5. Wisdom Wednesdays Overview

    Here's an overview of the Wisdom Wednesday format so you know what to expect!
  6. Int'l Day for Universal Access to Information bug fixes

    These fixes address bugs with private domain reCAPTCHA, inherited restrictions, default login pages, and the Zendesk import.
  7. Say hello to the Tools menu + Broken 🔗 Link 🔗 Checker!

    Our 2021 customer favorite survey feature is here: Broken Links Report! We were so excited we also created a new Tools menu. ;)
  8. How to read the Broken Links Report

    Learn which columns are included in the Broken Links Report and what they contain.
  9. Generating a Broken Links Report

    Learn how to generate your Broken Links Report.
  10. What is not checked

    Bad anchor links and src attributes are not checked.