You can add and remove author seats to your account at any time. KnowledgeOwl charges you per author seat, regardless of how many knowledge bases each author can access. Adding or removing author seats varies slightly depending on whether you pay in-app with a credit card or you pay via invoice.
If you pay with a credit card in-app, you can add author seats yourself at any time. We'll automatically pro-rate and adjust your upcoming payments based on the changes you make.
We've updated how the contextual help widget caches key resources to try to keep it performing well. You may see slight delays with updating some widget settings.
This week's Wisdom Wednesday is on working with side-by-side images, with some best practices for in-line images in general thrown in for good measure. ;-)
The Broken Links Report can generate a lot of links the first time you run it, and some links won't seem broken. Here are some tips and tricks we've learned while working with these reports.