New Articles

  1. Add and remove knowledge bases

    Learn how to add, copy, and remove knowledge bases.
  2. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
  3. Reader Groups

    Learn how to use reader groups to segregate content.
  4. General security options

  5. Salesforce SSO Instructions

  6. Remote Authentication Instructions

    Learn how to set up and use remote authentication in KnowledgeOwl.
  7. Widget reporting

  8. Analytics

    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
  9. Reporting Dashboard

  10. Contact form reporting