New Articles

  1. Add and remove knowledge bases

    Learn how to add, copy, and remove knowledge bases.
  2. Salesforce SSO instructions

  3. Remote authentication instructions

    Learn how to set up and use remote authentication in KnowledgeOwl.
  4. Widget reporting

  5. Analytics

    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
  6. Reporting Dashboard

  7. Contact form reporting

  8. Comments reporting

  9. How search works: Advanced

    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
  10. Search FAQs

    Common questions about search behavior, answered.