New Articles | Page 59 | KnowledgeOwl Support

The KnowledgeOwl app vs. a knowledge base

Created On: 12/14/2021 in Getting Started Guide Intro to KnowledgeOwl

Learn the difference between the KnowledgeOwl app and your knowledge base--and how to access each.
How are KnowledgeOwl knowledge bases structured?

Created On: 12/14/2021 in Getting Started Guide Intro to KnowledgeOwl

Learn the content creation and hierarchy options within your knowledge base.
What is a knowledge base?

Created On: 12/14/2021 in Getting Started Guide Intro to KnowledgeOwl

Learn what a knowledge base is.
Log4j vulnerability

Created On: 12/14/2021 in Release notes

Our assessment is that CVE-2021-44228 does not pose a serious risk to KnowledgeOwl or our customers. We'll be continuing to monitor as more of our vendors provide updates.
Export a list of authors

Created On: 12/02/2021 in Security and permissions Author management Authors

Learn how to export a list of your authors.
Tags usage report

Created On: 12/02/2021 in Write the docs Tags

Learn how to generate and use a tag usage report.
New feature: Tags usage report 📄

Created On: 12/02/2021 in Release notes

Learn about our new tags usage report so you can start auditing, removing unused tags, or merging similar tags together. Get rid of the tags that don't bring your content joy!
Nat'l Mutt Day 🐶 bug fixes

Created On: 12/02/2021 in Release notes

These fixes address bugs with redirecting deleted articles to categories, the author list export, secure file library toggling, and the create version/unsaved changes pop-up. Plus dog photos.
Add a print icon to the Glossary page

Created On: 11/29/2021 in Look and feel Glossary look and feel

Learn how to add a print icon to your knowledge base glossary.
Use Widget 2.0 for Contextual Help: Recommend on Pages

Created On: 11/29/2021 in Features Contextual Help Widget (2.0) Widget configuration & installation

Learn how to use the Recommended tab in the widget to point your end-users to different articles in your knowledge base.