New Articles

  1. Edit a tag

    Learn how to edit your tags.
  2. Create a tag

    You can create tags in three ways: In Library > Tags using the Create link. In any article or category editor view, by typing into the Tags box and hitting Enter In any article or category editor view, by pasting a comma-separated list of ta...
  3. What are tags?

    A tag is a word or short phrase that "describes" the article. An article may have as many tags as you like. They can be a great way to add organization and navigation to your knowledge base. The easiest way to think about tags is to consider them l...
  4. Tags

    Learn about tags and how to use them in KnowledgeOwl.
  5. New: Create tags directly in the Tag Library

    You can now create tags from scratch in Library > Tags instead of creating them in an article editor.
  6. New functionality: Hide tags from readers

    Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!
  7. Recent revisions list changes

    We've updated the recent revisions list to include the revision's author and the publishing status.
  8. Security updates

    We released some security updates.
  9. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.
  10. URL redirect article

    Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.