New Articles | KnowledgeOwl Support

Export glossary terms New

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Export a complete list of your glossary terms using the Export to CSV option.
Delete glossary terms New

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Delete glossary terms individually using the trashcan icon or in bulk by checking boxes and using the Delete option.
Edit existing glossary term New

Created On: 09/10/2025 in Features Glossary Add terms to your Glossary

Edit a glossary term using the gear cog icon next to the term.
💄Glossary interface and settings makeover New

Published On: 09/15/2025 in Release notes

Glossary now has a WYSIWYG editor for definitions, a dedicated KB settings page for easier admin, and a much snazzier user interface.
🖖 Nat'l Star Trek Day bugfixes New

Published On: 09/07/2025 in Release notes

These notes address fixes for broken link checker false positives and missing reports, CSS variable implementation for easier theme customization, glossary search result display titles, and FastSpring billing page errors with apostrophes in names
📈 Introducing Owl Analytics New

Published On: 08/25/2025 in Release notes

Introducing our own robust knowledge base analytics tool embedded directly within KnowledgeOwl.
Glossary feature overview

Created On: 09/10/2025 in Video Library

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Widget setup and installation overview

Created On: 08/27/2025 in Features Contextual Help Widget (2.0) Set up Widget Widget setup and installation

Follow these instructions to set up and install your contextual help widget.
Owl Analytics reports quick start

Created On: 08/25/2025 in Reporting & analytics Owl Analytics Use Owl Analytics reports

Your guide to map common knowledge base questions to Owl Analytics reports.
Use Owl Analytics reports

Created On: 08/25/2025 in Reporting & analytics Owl Analytics

How to use each of the Owl Analytics reports (where the true magic is).