New Articles

891. New KB widget: Reader's Recently Viewed Articles

     Created On: 07/13/2020 in Release notes
     Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.

892. Widget 2.0 + private domain bug fix

     Created On: 07/13/2020 in Release notes
     Widget 2.0 links now fully use private domain, rather than your KO subdomain.

893. URL redirect categories + articles: file picker to easily redirect to KO files

     Created On: 07/13/2020 in Release notes
     For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.

894. API update: POST call for tags defaults to "active" status

     Created On: 07/13/2020 in Release notes
     POST calls for tags now get default status=active.

895. What data is collected in the Contact Form?

     Created On: 07/06/2020 in Features Contact Form
     The Contact Form can track data your reader enters as well as metadata about their browser, IP address, and operating system.

896. Widget 2.0 contact tab reloads + category title format fix

     Created On: 07/06/2020 in Release notes
     The Contact tab now automatically reloads when any navigation out of the tab/widget occurs. All categories properly show their titles.

897. Bug fix for default categories with inline article display

     Created On: 07/06/2020 in Release notes
     For default categories with Content List subcategory display and inline article display, URL redirect articles' new tab/same tab opening behavior is now respected.

898. Contact Form reporting with no ticket info stored in KnowledgeOwl

     Created On: 07/06/2020 in Release notes
     Contact Form reporting now provides ticket date + submission info even if KO isn't storing details about the ticket submission.

899. Bug fix for default categories with Below Subcategories article display

     Created On: 07/06/2020 in Release notes
     Below subcategories article display was creating article hyperlinks with an extra space at the end.

900. Versions Make Visible to Groups Fix

     Created On: 06/23/2020 in Release notes
     Make Visible to Groups wasn't showing versions consistently at all levels of the TOC.

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