Updated Articles

391. Create a synonym

     Last Updated: 02/12/2025 in Search Set up search Synonyms
     Learn how to create a new synonym in your knowledge base.

392. Edit a synonym

     Last Updated: 02/12/2025 in Search Set up search Synonyms
     Learn how to edit an existing synonym.

393. Intro to synonyms

     Last Updated: 02/12/2025 in Search Set up search Synonyms
     Create synonyms to define alternate terms our search engine should index.

394. Search your knowledge base

     Last Updated: 02/12/2025 in Search
     Learn how to conduct a keyword or tag search, what the difference is, and when to use which type.

395. Keyword search

     Last Updated: 02/12/2025 in Search Search your knowledge base
     Enter a word or phrase to complete a keyword search.

396. Tag search

     Last Updated: 02/12/2025 in Search Search your knowledge base

397. Tag search overview

     Last Updated: 02/12/2025 in Search Search your knowledge base Tag search
     If you use Tags to group related content together, encourage your readers to use a tag search to view those articles. This can be a great form of search if you use tags for specific departments, products, teams, or features. To run a tag search,...

398. Search feature overview

     Last Updated: 02/12/2025 in Search
     Get a quick introduction to how search works in your knowledge base.

399. Exact match searches

     Last Updated: 02/12/2025 in Search Search your knowledge base Keyword search
     To perform an exact match search, surround your search phrase in quotation marks.

400. Keyword full search results

     Last Updated: 02/12/2025 in Search Search your knowledge base Keyword search
     Once you enter a search word or phrase and hit Enter or select the search icon, the full Search results page opens. Learn more about this page here.

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