Updated Articles

  1. How do I add keywords to my article?

    You don't need to add keywords to your articles for your content to be searchable. By default, we indexed your title, body, permalink, meta description, search phrases, and PDFs. Your articles should be searchable by any word you use in your con...
  2. Hide tags from Search Results

    How to hide tags from your readers
  3. How do I know when there are comments pending approval?

    The Reporting navigation displays a number and you'll receive emails when new comments are submitted, depending on your comments settings.
  4. How do reader groups work?

    Learn how reader groups and inherited restrictions work.
  5. Hide the table of contents

    You might want to hide the table of contents completely in your knowledge base--maybe to save some screen real estate, or to force people to work through navigation, or simply because your knowledge base isn't complex enough to need a table of c...
  6. How do bulk edits, archives, and deletes work?

    Learn what to expect from the bulk edit/delete functions.
  7. Hide one of the Widget 2.0 tabs

    Use this custom CSS to hide one of the tabs in Widget 2.0.
  8. How do I add more authors to my trial?

    You can add author seats to your trial at any time, at no cost.
  9. How do I add more knowledge bases to my trial?

    Learn how to add more knowledge bases to your trial account.
  10. How do I extend my trial?

    Follow these instructions to extend your trial past the initial 30 days.