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HTTP response headers

Last Updated: 05/29/2024 in Security and permissions General security options

For added security, you can enable HTTP Response Headers and Content Security Policies.
How to read the Broken Links Report

Last Updated: 05/29/2024 in Features Broken link checker & report

Learn which columns are included in the Broken Links Report and what they contain.
Icon panels styles

Last Updated: 05/29/2024 in Look and feel Category look and feel

If you're using the icon panels subcategory display in your categories, you may want to style those icon panels differently. We use the same styles for the Icon Panels subcategory display as we do for the homepage category panel icons . The ...
Icon panels: Change panel background color/category title color

Last Updated: 05/29/2024 in Look and feel Category look and feel

Learn how to use custom CSS to change the colors used in your category icon panels--whether on your homepage, in individual categories, or everywhere!
How search works: the basics

Last Updated: 05/29/2024 in Search

Get a quick introduction to how search works in your knowledge base.
Import glossary terms

Last Updated: 05/29/2024 in Features Glossary

Already have a list of glossary terms and definitions? You can use the Import Terms option to import a CSV to populate your glossary!
Image best practice intro

Last Updated: 05/29/2024 in Write the docs Files and images Add images to articles Image best practices

Here are some general best practice guidelines for working with images and gifs in KnowledgeOwl.
Homepage Merge Codes

Last Updated: 05/29/2024 in Look and feel Merge codes

Here are the available template merge codes for use in Settings > Style > Custom HTML > Home Page. These merge codes will only work in the knowledge base home page; they will not work inside categories or articles. Homepage Mer...
Default Home Page Article HTML (deprecated)

Last Updated: 05/29/2024 in Look and feel Default HTML and CSS

This is the default HTML for Knowledge Base > Home Page , used as the default for knowledge bases created before 14 December 2022. You can use it for reference or copy/paste it in and resave to return to the original default state. For ...
HIPAA compliance

Last Updated: 05/29/2024 in Security and permissions Security, privacy, and compliance

Learn how to ensure your usage of KnowledgeOwl is HIPAA compliant.