Updated Articles

1. Reader Groups

   Last Updated: 11/18/2025 in Security and permissions Reader management
   Learn how to use reader groups to segregate content.

2. Use different logos for different reader groups

   Last Updated: 11/18/2025 in Look and feel Overall look and feel Other overall look and feel customizations
   Learn how you can display a different logo to members of different reader groups

3. Display different logos for different reader groups

   Last Updated: 11/18/2025 in Security and permissions Reader management Reader Groups
   Use a script to display a different knowledge base logo to different reader groups.

4. Create Zendesk Tickets

   Last Updated: 11/18/2025 in Integrations, API, and webhooks Integrations Zendesk
   If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some h...

5. Integrate contact form with Zendesk

   Last Updated: 11/18/2025 in Features Contact Form Set up your contact form
   Learn how to set up the Contact form to create tickets in Zendesk.

6. Grant access to your self-assessment

   Last Updated: 11/18/2025 in CAPRA How do I give access to my CAPRA self-assessment?
   Learn the information you'll need to give people who want to log in.

7. How do I give access to my CAPRA self-assessment?

   Last Updated: 11/18/2025 in CAPRA
   Learn how to give reviewers access to your self-assessment, and what security options are available.

8. Individual reviewer accounts

   Last Updated: 11/18/2025 in CAPRA How do I give access to my CAPRA self-assessment?
   Learn how to create individual reader accounts for reviewers or members of your organization.

9. Default setting - shared password

   Last Updated: 11/18/2025 in CAPRA How do I give access to my CAPRA self-assessment?
   See the default settings for your CAPRA self-assessment knowledge base.

10. Customize your self-assessment knowledge base

    Last Updated: 11/18/2025 in CAPRA
    Learn how to customize the URL, logo, colors, homepage, and security of your CAPRA self-assessment knowledge base.

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