Updated Articles

  1. Referrer Updated

    Learn how Owl Analytics defines the phrase "referrer".
  2. Transitions report Updated

    The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.
  3. 🧀 Nat'l Cheddar day bugfixes New

    These bugfixes address issues with glossary terms and the table of contents and snippet rendering optimization. Plus we've added AI agent tracking in Owl Analytics!
  4. Only play GIFs while hovering

    Learn how to use the Freeze Frame plugin to only play GIFs on hover in your articles.
  5. Payments & billing info

  6. Cancel your account

  7. Post-cancellation data deletion

    We automatically purge your data after you cancel your account.
  8. Cancel your subscription

    Follow these steps to cancel your KnowledgeOwl account.
  9. Cancellation overview

    Be sure you export data before you cancel. Learn what happens when and after you cancel.
  10. Switch from yearly to monthly subscription

    Downgrade from a yearly to monthly subscription by contacting our billing team.