Updated Articles

  1. How do I cancel my trial?

    Learn how to cancel your trial account.
  2. How favorites work

    Learn how favorites work.
  3. Hide Related Articles when there is only one or less

    Add a code to your Style Settings to hide Related Articles sections containing 1 or 0 articles.
  4. Hide Related Articles when there are none

    You can add some code to hide the Related Articles section when there are no Related Articles present. Go to Settings > Style . Click on the Custom HTML tab. Select Article from the dropdown. If your Related Articles section appears at ...
  5. Hide a category from navigation

    Learn how to hide a category or subcategory from navigation and search in KnowledgeOwl.
  6. Glossary FAQs

    Do glossary terms show up in search? They can, yes! The Glossary snippets option to "Display glossary definition for matching term" in Settings > Search will display a glossary term that exactly matches the search phrase. See Glossa...
  7. Google Search Console

    Google Search Console is a popular tool used in SEO to monitor SEO data. It can be used to track your knowledge base’s SEO.
  8. Hide Related Articles section from a specific article

    Learn how to hide the Related Articles section from a specific article.
  9. Glossary overview

    Learn what the KnowledgeOwl glossary can do for you.
  10. Glossary formatting

    To use the glossary, you'll need to create glossary terms and give each term a definition . You can also include an optional display title . The term is the word that you expect someone to see in your documentation; the definition is the de...