New Articles

  1. Tags versus search phrases

    Tags are used to optimize tag search; search phrases can be used to optimize keyword search.
  2. Why is a category not displaying to readers?

    Learn why a category or subcategory is not visible to readers in KnowledgeOwl.
  3. Delete a category and its content

    Learn about deleting categories and content in KnowledgeOwl.
  4. Restrict a category to certain readers

    Learn how to restrict a category or subcategory to certain readers in KnowledgeOwl.
  5. Hide a category from navigation

    Learn how to hide a category or subcategory from navigation and search in KnowledgeOwl.
  6. Customize category behavior in the table of contents

    Learn how to customize what happens when a reader clicks on a category in the table of contents in KnowledgeOwl.
  7. Choose a category type

    An overview of the six different types of categories in KnowledgeOwl.
  8. Add a category or subcategory

    Learn how to create categories in KnowledgeOwl to organize your knowledge base articles.
  9. Create a private knowledge base with different content for different readers

    Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
  10. Create a public knowledge base with some private content

    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.