New Articles

  1. Tags versus search phrases

    Created On: 08/01/2017 in Search Search your knowledge base Tag search
    Tags are used to optimize tag search; search phrases can be used to optimize keyword search.

  2. Why is a category not displaying to readers?

    Created On: 07/23/2017 in Write your docs Categories
    Learn why a category or subcategory is not visible to readers in KnowledgeOwl.

  3. Delete a category and its content

    Created On: 07/23/2017 in Write your docs Categories Edit a category
    Learn about deleting categories and content in KnowledgeOwl.

  4. Restrict a category to certain readers

    Created On: 07/23/2017 in Write your docs Categories Visibility and permissions
    Learn how to restrict a category or subcategory to certain readers in KnowledgeOwl.

  5. Hide a category from navigation

    Created On: 07/23/2017 in Write your docs Categories Visibility and permissions
    Learn how to hide a category or subcategory from navigation and search in KnowledgeOwl.

  6. Customize category behavior in the table of contents

    Created On: 07/23/2017 in Write your docs Categories Edit a category
    Learn how to customize what happens when a reader clicks on a category in the table of contents in KnowledgeOwl.

  7. Choose a category type

    Created On: 07/23/2017 in Write your docs Categories Create a category
    An overview of the six different types of categories in KnowledgeOwl.

  8. Add a category or subcategory

    Created On: 07/23/2017 in Write your docs Categories Create a category
    Learn how to create categories in KnowledgeOwl to organize your knowledge base articles.

  9. Create a private knowledge base with different content for different readers

    Created On: 07/22/2017 in Security and permissions KB visibility and access
    Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.

  10. Create a public knowledge base with some private content

    Created On: 07/22/2017 in Security and permissions KB visibility and access
    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
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