New articles

1. Import from Help Scout New

   Published on: 10/14/2026 in Write your docs Import content
   Learn how to import your Help Scout Docs into your KnowledgeOwl knowledge base.

2. Okta SCIM provisioning for authors New

   Published on: 06/24/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.

3. SCIM provisioning for authors (generic instructions) New

   Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.

4. SCIM overview New

   Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.

5. Semantic search New

   Published on: 10/13/2026 in Search How search works: Advanced
   Turn on semantic search to let readers find answers naturally. Search conversationally alongside keyword matching without disrupting your current setup.

6. API guide for AI coding assistants New

   Published on: 10/12/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.

7. Accessibility statement

   Created on: 10/15/2026 in Security and permissions Security, privacy, and compliance

8. Nav change: Articles are now Pages + new import options

   Published on: 09/24/2026 in Release notes
   We've renamed the Articles menu item to Pages and added a bunch of import options there, including a PDF importer and some automatic URL redirect creation workflows!

9. Add a PDF document to your file library

   Created on: 09/22/2026 in Write your docs Import content Import PDF documents
   Use the Import option to Add to file library to add PDF documents or other files directly to your Files storage.

10. Create a PDF document shareable link article

    Created on: 09/22/2026 in Write your docs Import content Import PDF documents
    Learn how to upload a PDF file to your Files storage and instantly create a URL redirect article pointing at that file.

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