New Articles

  1. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  2. Display full URL of links in PDFs

    The PDF generator will create clickable hyperlinks for most hyperlinks. (It just doesn't handle anchor hyperlinks well.) But if you're using PDFs as printed resources, you may want to also display the actual URL of the hyperlink. You can display so...
  3. June 9, 2017

    Feature Requests The widget is owl the rage right now, and someone made the observation that you couldn't get to ours without clicking on Help > Contact Us. Well, we remedied that right up. Clicking Help now launches the widget, powered by Knowled...
  4. June 4, 2017

    New editor upgrades (highlights) New option to keep or clean Word formatting when pasting from Word Detect and convert email addresses to mailto links Bug Fixes Daily comment notifications emails were sometimes going to the wrong place. ...
  5. May 31, 2017

    Bug Fixes Widget search wasn't working properly when hitting enter/return In certain situations, restricted articles were incorrectly displaying in new and updated widgets Topic merge codes were displaying in article blurbs Snippets were displa...
  6. May 30, 2017

    Feature Requests Removed timezone from date created in reader exports so you can filter by date in Excel
  7. May 27, 2017

    Feature Requests Subcategory display type merge codes for custom content categories [template(" content-list ")] The template content-list merge code will display subcategories in content list format. [template(" panel-list ")] The template pa...
  8. May 25, 2017

    Feature Requests OAuth authentication for the widget
  9. May 9, 2017

    Feature Requests Ability to organize the file library using labels Add file labels in bulk Filter by labels Filter by file type Show 20, 50, or 100 files per page
  10. May 1, 2017

    Feature Requests Filter by date fields in the API Bug Fixes Some non-admin authors were seeing errors trying to update their passwords in the application.