New Articles

  1. Reporting Dashboard Overview

    Created On: 03/16/2023 in Reporting Reporting Dashboard
    Your Reporting Dashboard gives you a high-level view of your knowledge base, including your article ratings, views, unviewed articles, and searches with no results. ...

  2. Broken Links Report: Now with less noise

    Created On: 03/09/2023 in Release notes
    The Broken Links Report now ignores mailto: and javascript: links.

  3. Nat'l Get Over It Day bugfixes

    Created On: 03/09/2023 in Release notes
    These fixes address issues with search indexing, Exports access, snippet references, reader exports, the table of contents, and more.

  4. Three use cases for snippets (March 15th)

    Created On: 03/08/2023 in Wisdom Wednesdays
    Learn three ways you can use snippets with little to no coding experience: for messaging consistency, text variables, and script embeds. 😉

  5. Article Favorites: Now in the table of contents

    Created On: 02/27/2023 in Release notes
    You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!

  6. Get the most from topic display categories (March 1)

    Created On: 02/27/2023 in Wisdom Wednesdays
    Review our March 1st recording to learn about recent and upcoming enhancements to topic display categories, as well as some tips & tricks for using these categories to their full extent!

  7. Hyperlinks in PDFs

    Created On: 02/23/2023 in Features PDFs
    Clickable hyperlinks should generate automatically in PDFs, but here are the limitations of hyperlinks within PDFs.

  8. Styling PDFs

    Created On: 02/23/2023 in Features PDFs
    Learn how to style things differently in your PDFs from your live knowledge base.

  9. Display favorites in the table of contents

    Created On: 02/17/2023 in Features Article favorites Set up favorites
    Follow these instructions to add Favorites to your table of contents.

  10. Display favorites outside the table of contents

    Created On: 02/17/2023 in Features Article favorites Set up favorites
    Use the reader favorite-articles merge code to add favorites to your theme layout.
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