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Use the Audience filter New

Created On: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports

Learn about the pre-built audience filters available in Owl Analytics reports.
Export data from Owl Analytics New

Created On: 11/13/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports

Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.
🥐 Nat'l Pastry Day bugfixes and improvements New

Published On: 12/08/2025 in Release notes

These notes address bugfixes for our contextual help widget and article import tool, as well as improvements to bulk editing in Manage and data export in Owl Analytics.
Fix the temporarily unavailable chatbot error New

Created On: 12/04/2025 in Features AI chatbot AI chatbot troubleshooting

Learn how to resolve the "Something went wrong. Chatbot responses may be temporarily unavailable." AI chatbot error message.
Disable video downloads New

Created On: 12/02/2025 in Write your docs Files and images Add videos to articles

Don't want people downloading your videos? Use this script to disable the Download option and prevent right-click Save video as.
Manage CSV export column list

Created On: 12/23/2025 in Features Manage articles Export Manage articles to CSV

View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.
Rename favorites

Created On: 12/23/2025 in Features Article favorites Set up favorites

Change the "Favorites" wording and labels to make them more your own.
Auto approve comments

Created On: 12/23/2025 in Features Comments Set up comments

Learn how to turn off comment moderation so all submitted comments are immediately approved and displayed in your knowledge base.
What happens when I approve a comment?

Created On: 12/23/2025 in Reporting and analytics Comments reporting

Approved comments are moved to the Approved Comments Reporting filter and displayed in your live knowledge base.
Use the Period filter

Created On: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Filter, search, & export reports

The Period dropdown in the Owl Analytics reports lets you filter the report by date. It includes these options: Current: Today The Today filter shows visits and views from today only. Current: This week The This week filter shows visits an...