New Articles

331. Users are dead: long live AUTHORS!

     Created On: 07/11/2023 in Release notes
     We've renamed users to authors and user teams to author teams to avoid confusion. Long live authors!

332. 🌠Int'l Asteroid Day bugfixes

     Created On: 06/30/2023 in Release notes
     These fixes address bugs with snippet references, favicons, the Reporting Dashboard, and the copy knowledge base process.

333. 🏠 Nat'l Work From Home Day bugfixes

     Created On: 06/29/2023 in Release notes
     These fixes address bugs with the article editor and Manage bulk edit.

334. Rename the glossary

     Created On: 06/28/2023 in Features Glossary Set up Glossary
     Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.

335. Section breakdown: Miscellaneous

     Created On: 06/28/2023 in Look and feel Customize default text
     Learn about the options to customize text in the miscellaneous knowledge base section.

336. API change: Article endpoint prevent_searching field now proper boolean

     Published On: 06/27/2023 in Release notes
     We updated the article endpoint's prevent_searching field to store proper boolean true/false values. This change may impact API integrations or calls you're using.

337. Use the Customize Text tool to change your article template (July 5th)

     Created On: 06/21/2023 in Wisdom Wednesdays
     Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.

338. Turn on automatic Related Article suggestions

     Created On: 06/06/2023 in Features Related Articles Set up Related Articles
     Learn how to enable automatic suggestions in your Related Articles section.

339. Automatic Related Articles just got smarter

     Created On: 06/06/2023 in Release notes
     Related Articles automatic suggestions just got smarter; you can now choose to only automatically suggest content within the same top-level category.

340. Nat'l 🪀Yo-Yo🪀Day bugfixes

     Created On: 06/06/2023 in Release notes
     These fixes address bugs with iframes in PDF exports, Content Security Policy Settings, and versions made visible to groups in the table of contents.

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