New Articles

  1. Add images to articles: Legacy Editor

    Learn how to insert images into articles using the Legacy Editor.
  2. Add images to articles: Modern Editor

    Learn how to insert an image into your articles using Modern Editor.
  3. Add files to articles: Legacy Editor

    Learn how to insert files into your articles using the Legacy Editor.
  4. Add files to articles: Modern Editor

    Learn how to insert files to your articles in the Modern Editor.
  5. Customize Text tool overview

    Get a quick overview of the Customize Text tool.
  6. Add or edit your own text string

    Learn how to create a new customized text string or edit an existing customized text string.
  7. Reset a customized text string

    Learn how to reset a customized text string.
  8. Section breakdown: Search

    Here's a full list of the Default Text Strings available in the Search Knowledge Base Section, with accompanying screenshots to show how they're used: Default Text String Description Additional notes/description Screenshot References S...
  9. Section breakdown: Table of Contents

    Here's a full list of the Default Text Strings available in the Table of Contents Knowledge Base Section, with accompanying screenshots to show how they're used: Default Text String Description Additional notes/description Screenshot Referenc...
  10. Feature beta: Customize Text Tool

    Our first major new feature of 2023 (and our first formalized beta feedback process): the Customize Text Tool! Customize some of the default text strings displayed in your live knowledge base.