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Disable ratings

Created On: 08/02/2023 in Features Ratings Set up ratings

Follow these steps to disable ratings across your entire knowledge base.
Turn off comments in your knowledge base

Created On: 08/02/2023 in Features Comments Set up comments

Don't want to use comments at all? Follow these instructions to disable them across your entire knowledge base.
Use the KnowledgeOwl Webhooks Slack app

Created On: 07/31/2023 in Integrations, API, and webhooks Integrations Slack

Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
Advanced search regex pattern

Created On: 07/31/2023 in Features Advanced search Run Advanced searches

Learn more about how to use Regex pattern advanced search.
Advanced search exact match

Created On: 07/31/2023 in Features Advanced search Run Advanced searches

Learn how to use the exact match search in Advanced search, including quick references for certain types of searches.
Run an Advanced search

Created On: 07/31/2023 in Features Advanced search Run Advanced searches

Learn the basic steps to running an Advanced Search.
Make all requests use your new private domain

Created On: 07/27/2023 in Look and feel Overall look and feel How to use your own domain

Once your private domain and SSL cert are fully functioning, change these two settings to guarantee all requests use your private domain.
Nat'l Wine 🍷 and Cheese 🧀 Day bugfixes

Created On: 07/25/2023 in Release notes

These fixes address bugs with the Snippet Editor and Minimalist theme.
Add a background image to my homepage

Created On: 07/19/2023 in Look and feel Homepage look and feel

If your homepage has no image or banner on it, follow these instructions to add one.
Reader-specific analytics

Created On: 07/19/2023 in Reporting Analytics

For customers with knowledge bases that require login, one of the most common questions we get asked in the analytics and reporting discussion is: can I see what individual readers are doing in my knowledge base? Currently, KnowledgeOwl doesn't off...