New Articles

  1. Turn off comments in your knowledge base

    Don't want to use comments at all? Follow these instructions to disable them across your entire knowledge base.
  2. Use the KnowledgeOwl Webhooks Slack app

    Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
  3. Advanced search regex pattern

    Learn more about how to use Regex pattern advanced search.
  4. Advanced search exact match

    Learn how to use the exact match search in Advanced search, including quick references for certain types of searches.
  5. Run an Advanced search

    Learn the basic steps to running an Advanced Search.
  6. Make all requests use your new private domain

    Once your private domain and SSL cert are fully functioning, change these two settings to guarantee all requests use your private domain.
  7. Nat'l Wine 🍷 and Cheese 🧀 Day bugfixes

    These fixes address bugs with the Snippet Editor and Minimalist theme.
  8. Add a background image to my homepage

    If your homepage has no image or banner on it, follow these instructions to add one.
  9. Reader-specific analytics

    For customers with knowledge bases that require login, one of the most common questions we get asked in the analytics and reporting discussion is: can I see what individual readers are doing in my knowledge base? Currently, KnowledgeOwl doesn't off...
  10. Search term analytics

    Some third-party tools can help provide more insight into what people are searching for either to find your knowledge base or within your knowledge base.