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Where can you set reader groups?

Created On: 04/12/2022 in Security and permissions Reader management Reader Groups

You can specify reader group restrictions in: Categories Articles Snippets You'll see the option to "Restrict to Groups" or "Restrict to Reader Groups" in the editor for each of these. ...
Step 5: Create final apex classes in Salesforce

Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Finish your Salesforce SSO configuration by creating these final apex classes.
Step 4: Create a Visualforce page in Salesforce

Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

For this step, you'll need to find your Develop > Pages settings in Salesforce. Depending on your account, this may be in: Setup > Custom Code > Visualforce Pages Setup > Build > Develop > Pages General Account Setti...
Step 3: Add the Remote Site in Salesforce

Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Next, we need to add the knowledge base URL as an allowed Remote Site in Salesforce. To do so: In Salesforce, go to Setup > Security > Remote Site Settings. Select New Remote Site . For the URL, use your knowledge base's homepage URL with t...
Step 2: Create LoginController apex class in Salesforce

Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Follow these instructions to create the LoginController apex class in Salesforce as part of your Salesforce SSO setup.
Step 1: Enable Salesforce SSO in KnowledgeOwl

Created On: 04/04/2022 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions

Learn how to enable Salesforce Single Sign-On (SSO) in KnowledgeOwl.
Our new Getting Started Guide!

Created On: 04/04/2022 in Release notes

We've just published a totally rewritten Getting Started Guide, which contains a ton of new best practice guidance, templates, and resources.
Navigation-related features

Created On: 03/24/2022 in Getting Started Guide Explore features

Learn about navigation-related features in your table of contents, top navigation, and breadcrumbs.
Set up your account

Created On: 03/24/2022 in Getting Started Guide Intro to KnowledgeOwl

Learn what to expect when you sign up for a KnowledgeOwl trial account.
Before you start

Created On: 03/24/2022 in Getting Started Guide Intro to KnowledgeOwl

A few housekeeping details about our terms and conditions, privacy policy, and more.