New Articles

  1. Determine your content hierarchy

    Getting your content layout right can be tricky; here are some tips from our own knowledge base reorganizations.
  2. Permissions-related features

    Learn about permissions-related features like author roles, author teams, and reader groups.
  3. Metadata-related features

    These are features that: Aren't generally displayed to your readers Allow you to classify, categorize, or audit your content or objects within your content In short: these aren't the features that a reader (or, sadly, a manager) always get exci...
  4. Integration-related features

    Learn about our integration-related features, including our contact form, contextual help widget, webhooks, and API.
  5. Content-related features

    Learn more about KnowledgeOwl's content-related features.
  6. Explore features

    Dig into the full KnowledgeOwl feature set.
  7. We are planting a tree for you! 🎁🌲

    For this holiday season, we are committing to planting a tree for every single KnowledgeOwl author. Read more!
  8. Winter Solstice ❄ bug fixes

    We've moved the Knowledge Base Access section up in the reader details page. These fixes address bugs with Manage Articles, in-app search, Glossary export, Reporting Dashboard, and reader bulk edit.
  9. Decide which features to use

    Dig into the full KnowledgeOwl feature set.
  10. Enable reader logins

    Learn how to enable reader logins for KnowledgeOwl-based reader accounts.