New Articles

  1. Nat'l Lucky Penny Day bug fixes

    These fixes address bugs with Widget 2.0, PDF generation, reader logins and profile details, SSO rules, deleting an author, and more!
  2. Which Files page view should I use?

    Learn which Files page view would best suit your needs.
  3. File Library List View

    The Files library list view displays all your files in a list format, including references and other metadata.
  4. Introduction to the Files page

    Find your way around the File Library.
  5. New feature drop: File Library List View 📃

    We've added a new view option in File Library: List View!
  6. Star Wars Day bug fixes

    These fixes address bugs with Style Settings preview, individual article PDFs with Wistia embeds, copying a knowledge base, custom content categories, and the version Make Visible to Groups option.
  7. Manage Articles Bulk Edit: now with New & Updated callouts!

    We've added the New/Updated article callouts into the Bulk Edit options in Manage Articles!
  8. Fix for preformatted code blocks in PDFs

    Preformatted blocks of code now fully, properly generate in individual article PDFs, standard PDF exports, and custom PDF exports.
  9. Recover multiple deleted articles

    Learn how to recover multiple deleted articles at once.
  10. Recover a deleted article

    What happens if you accidentally deleted an article? Good news: it's not gone forever! KnowledgeOwl stores all deleted articles in Knowledge Base > Manage . You can access deleted articles by using the Deleted standard Manage filter or creatin...