New articles

  1. ✨ New editor ✨ improvements and bugfixes New

    As you likely already know, we released our new article editor  in April. Since then, many customers have been kind enough to share their feedback and let us know what they'd like to see changed in there. We have recently released a ton of upda...
  2. Find and replace text within an article New

    Learn how to use the editor Find and replace option to update text in your article.
  3. Add inline styles to articles New

    Learn all about the Inline styles available in the article editor, what they do, when to use them, and how to style them.
  4. 🪝 New: Webhook, Slack, and email notifications for category events New

    Extend your knowledge base notifications with events within categories. Build custom alerting integrations tailored to your needs.
  5. Style details/summary blocks New

    Learn how to customize the colors and border of your article details/summary blocks.
  6. Add details/summary blocks into articles New

    Learn how to add expanding/collapsing sections in your articles using the Details/summary block editor control. No coding skills required!
  7. Purge deleted articles in Manage New

    Learn how to purge deleted articles in Manage to permanently remove them from KnowledgeOwl.
  8. 🍨Nat'l Strawberry Sundae Day bugfixes and improvements New

    These fixes address bugs with shared content syncing, custom CSS search, inherited reader group permissions, and creating from templates. It also includes improvements to the AI Chatbot and blocking search indexing in your knowledge base.
  9. ✍️ New: Customize your llms.txt file New

    Create llms.txt in KnowledgeOwl to help AI understand your help content better. Set up this emerging standard for improved AI discoverability today.
  10. Brand your AI chatbot New

    Learn how to change the branding for your AI chatbot launcher button and the chatbot window itself.