New Articles

  1. New permalink editing functionality

    We've added visual feedback on edited permalink validity and a new feature that automatically detects edits to permalinks and prompts you to save the old permalink as an old link redirect.
  2. Nat'l Chocolate Chip Cookie Day bug fixes 🍪

    These fixes address bugs with glossary alternate titles, the custom content category editor toggle, and blog style categories in Widget 2.0.
  3. New Settings > SSO, now with Custom SAML mapping rules!

    SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)
  4. Custom Attribute Map rules

    Learn which Custom Attribute Map Rules are available for SAML SSO and how to use them.
  5. Direct Reader Attribute Map

    Learn how to configure the Direct Reader Attribute map for SAML SSO integrations.
  6. SAML SSO setup overview

    While specific individual steps vary based on your flavor of SAML Single Sign-On (SSO), at a high level, the overall process includes these steps: Add the KnowledgeOwl SP info to your SAML SSO provider. (SP entity ID, SP Login URL, and SP Logout U...
  7. Custom content category merge codes

    These merge codes can be used in Custom content categories to display subcategories. Template Merge Code Description [template(" content-list ")] The template content-list merge code will display subcategories in content list format...
  8. Category icons

    Learn how to add icons to your categories.
  9. Use thumbnails and banner images

    Learn how to add article thumbnail or banner images to your article layout template.
  10. Adding banners and thumbnails

    You can set images as banners or thumbnails for your articles. To add a file for either field: Click the appropriate Select  button. This opens a pop-up. In the pop up, search your existing image files in the File Library, or upload a new im...