New Articles

  1. Nat'l Sugar Cookie Day 🍪 bug fixes

    These fixes address bugs with shared content articles and Link to article, topic display categories, and copied knowledge bases.
  2. Nat'l 🎮 Video Game Day bug fixes

    These fixes address bugs with Link to Article on Deleted/Archived articles, Widget 2.0 contact form, Contact Form Reporting pagination, and custom font URL sanitation.
  3. Help readers reset their passwords

    Learn how to reset reader passwords.
  4. Copy existing snippet

    Copy an existing snippet to test out changes without impacting your live snippet.
  5. HTTP response headers

    For added security, enable HTTP Response Headers and Content Security Policies. For advanced security users only!
  6. Feature enhancement for snippets: copy existing snippet

    You can now create a new snippet by copying an existing one.
  7. Set more HTTP security headers

    In Settings > Security, you can now enable server side HTTP Response Headers to your knowledge base to improve security.
  8. Nat'l 🥃 Anisette Day bug fixes

    These fixes address bugs with Widget 2.0, accessibility attributes for buttons, tag and file label deletions, article blurbs, and one of our contact us links.
  9. Category appearance in the table of contents

    KnowledgeOwl displays links to categories in the table of contents. The category type and contents can affect its appearance: All category types include a right-pointing chevron or arrow until they are expanded, then it switches to a down-pointing ...
  10. Are revisions stored for versions?

    Revisions are stored for all article versions created or edited after 12 April 2024. As with regular articles, the Recent Revisions link will appear in the upper right of the editor once a version has been saved twice after its creation. Prio...