Before you can set up the full authentication process, you'll need to enable remote authentication. To do so: Go to Settings > Security . In the Update security settings
Default Access section, select Remote Authentication. Your knowledge bas...
Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author who has one o...
Here's how remote authentication works: A reader tries to access your knowledge base. If they are not already authenticated, the reader is redirected to your specified remote authentication landing page URL. Your landing page authenticates the r...
Sometimes, you delete the wrong file by accident--maybe you didn't realize you'd selected an entire row of files, or two files are named identically and you deleted the wrong one. KnowledgeOwl allows you to restore files you've deleted. Restoring f...
These fixes address bugs with article view tracking and reporting in the widgets, Manage articles, the Readers page, and glossary terms in search results in Widget 2.0.
In the editor, the tags and search phrases fields now have a copy icon, and you can paste comma-separated lists of each into the field and they will properly parse/create the correct tags/phrases.