New Articles

  1. Modern Widget bug fix for openArticle with anchors

    We've fixed a bug in Modern Widget when using the openArticle function with hyperlinks with anchor text in them.
  2. Hidden tags update

    When an article only has hidden tags, we've removed the empty "Tags: " field from Search Results and blog style category pages.
  3. Updates to "link to existing article" wording & messaging

    We've changed "linked article" to "shared content article", as this better describes what's actually happening: the articles are sharing content.
  4. New feature: Author list export

    You can now export a list of all your authors in CSV format.
  5. Updates to app login + password reset processes

    We've updated the app login screens and the password reset process.
  6. New in Manage Articles: ratings and quality views

    We've added quality views and article ratings info to the Manage Article Export to CSV column options.
  7. Widget 2.0 openArticle() & openCategory() bug fix

    Widget 2.0 openArticle() & openCategory() sometimes displayed incorrect breadcrumbs. They show the right ones now. :)
  8. Internal note

    Sometimes, you need a place to leave notes for other authors (or yourself) that isn't the Version Notes field. This might include notes on who the subject matter expert is, or that if you update this article, you should also update another article...
  9. Internal note

    Sometimes, you need a place to leave notes for other authors (or yourself) that isn't the Version Notes field. This might include notes on who the subject matter expert is, or that if you update this article, you should also update another article...
  10. Reset article ratings

    You can now delete/reset all ratings for one article or all articles in your knowledge base.