Popular Articles

  1. Recent revisions list changes

    We've updated the recent revisions list to include the revision's author and the publishing status.
  2. June 28, 2019

    Bug Fixes: In certain cases, trying to add labels to files in bulk was not correctly applying the labels
  3. Shared content categories

    The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaining...
  4. New Widget 2.0 setting: Disable learned bias

    Widget 2.0 now has an option to avoid recommending articles which only have learned bias.
  5. Reset an author password

    Learn how to reset an author's password in KnowledgeOwl.
  6. New feature drop: ⭐ Article Favorites

    With this feature, each reader can favorite up to 10 articles by clicking a star next to the title, and you can choose where to display that list of favorites back to them.
  7. 🍌 National Banana Day Bugfixes

    These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.
  8. July 21, 2019

    Bug Fixes: In certain circumstances, authors were unable to delete categories even though they had the correct permissions to do so Articles within the JS widget had errors in the way the HTML was returned
  9. March 2, 2020

    Bug Fixes API-based webhooks for contact form submissions were previously firing for all knowledge bases even when only specific knowledge bases were selected in the webhook. We fixed the logic here so that the webhook will only fire for the sel...
  10. Versions part one

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