Popular Articles

  1. Add the Required Reading flag to your article template

    Add the Required Reading flag merge code into your Custom HTML Article template wherever you'd like the flag to appear.
  2. Updates to PDF indexing for search results

    We improved the PDF indexing for search results and article blurbs in search results.
  3. September 21st - 26th

    September 24th 12:00pm MST: Audited and improved page load times. Cleaned up inefficiencies in article widgets and implemented caching. Popular articles being displayed in the widget will now be cached for 4 hours while new and updated article widge...
  4. How can I send product feedback?

    Want to send along some product feedback? Fill out a quick survey to tell us what you think.
  5.  Article Favorites (April 12th)

    Learn how to enable article favorites so your readers can quickly favorite and access up to 10 articles.
  6. 🍌 National Banana Day Bugfixes

    These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.
  7. January 9, 2020

    Bug Fixes Tag searches (searches using the ":" to search tags rather than text) were only returning one page of search results. Now you'll have the same type of pagination with tag results as you have for full text search results. ...
  8. Manage Articles CSV export updates

    We've added a new field for URL redirects and updated the name of another field.
  9. Topic display category PDF refreshes

    We've added clearer messaging so you know when a topic display category PDF needs regenerating, and you can control when it is regenerated by deciding when to resave it.
  10. Feature enhancement for snippets: copy existing snippet

    You can now create a new snippet by copying an existing one.