Popular Articles

  1. Introducing Subscriptions

    You can now allow your readers to subscribe to categories. Subscribers will receive email notifications for new and updated articles. Learn more about it by reading our subscription documentation . ...
  2. March 12, 2019

    Bug Fixes Error pages in the widget (Article not Found, No access) were not inheriting the knowledge base styles Reader group restrictions were not working correctly in some circumstances within the widget when the "Exclusive" reader group logic ...
  3. 🐹 Nat'l Pet Day bugfixes

    These fixes address a missing undo/redo button and copy/paste issues in the article editor. We also made small improvements related to the left-hand navigation.
  4. February 4, 2020

    Bug Fixes app.knowledgeowl.com  login : If you don't enter a username or password, the screen now throws a warning that you need to do so. Import content : We rolled out new custom role permissions a few weeks ago, including splitting out ...
  5. View the glossary

    To view the glossary, select Glossary from your table of contents or go to your knowledge base homepage and add /glossary to the URL.
  6. The basics: app vs. knowledge base

    Learn the difference between the KnowledgeOwl app and the knowledge base you'll provide reviewers.
  7. Edit and update files

    Got a new version of a PDF or other file? Learn how to rename and update files in your File Library without ever touching your articles.
  8. Add a Required Reading article list to your homepage

    Use merge codes to add a Required Reading Articles list to your homepage.
  9. 🥥 Nat'l Coconut Day bugfixes

    These fixes address bugs in API and in-app search, merging tags, and article favorites, as well as an improvement to the Homepage area of the app to add more clarity (we hope!).
  10. Topic articles: Now in PDFs

    We've added topic articles to some article PDF downloads--read on to see where and how your PDFs might be affected!