Popular Articles

  1. Recent revisions list changes

    Last Updated: 05/29/2024 in Release notes
    We've updated the recent revisions list to include the revision's author and the publishing status.

  2. Add videos in bulk

    Last Updated: 01/11/2025 in Write your docs Files and images Add videos to articles
    Learn how to add multiple videos to your File Library.

  3.  Use the Customize Text tool to change your article template (July 5th)

    Last Updated: 05/29/2024 in Wisdom Wednesdays
    Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.

  4. Change Alert div icon or colors

    Last Updated: 03/27/2025 in Look and feel Overall look and feel Other overall look and feel customizations
    Want to get some alert divs that use a different icon, or change the color? Follow the instructions here!

  5. Linked content + suggest API endpoint updates

    Last Updated: 05/29/2024 in Release notes
    We released some bug fixes for linked content that impacts the content itself as well as the suggest API endpoint. Linked content is content that is automatically synchronized within KnowledgeOwl--updating it in one place will automatically update ...

  6. New functionality: Hide tags from readers

    Last Updated: 05/29/2024 in Release notes
    Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!

  7. Add the Acknowledgements section to your article template

    Last Updated: 05/29/2024 in Features Required Reading Enable and configure Required Reading
    Add the acknowledgements merge code into your Custom Article HTML template wherever you'd like it to appear in articles.

  8. March 18, 2019

    Last Updated: 05/29/2024 in Release notes
    Bug Fixes URL redirect articles were not redirecting correctly within the widget

  9. Updates to background jobs

    Last Updated: 05/29/2024 in Release notes
    We've made changes to the infrastructure that powers our background jobs, such as bulk edits, subscription notification emails, comment digest emails, article views tracking, and more.

  10. Updates to PDF indexing for search results

    Last Updated: 05/29/2024 in Release notes
    We improved the PDF indexing for search results and article blurbs in search results.
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