Popular Articles

  1. Edit authors and permissions

    Learn how to edit authors and permissions in KnowledgeOwl.
  2. Feature enhancement for snippets: copy existing snippet

    You can now create a new snippet by copying an existing one.
  3. New: Merge tags

    You can now merge duplicate tags together.
  4. Article in-app version review process

    Learn how to mark article versions as ready for review and use a Manage filter to review them.
  5. Blog style categories

    The blog style category displays articles in a similar way to a blog - reverse chronological order and paginated. Example: Release Notes The blog style category: Can only contain articles Does not display its articles in the table of conten...
  6. Reset article ratings

    You can now delete/reset all ratings for one article or all articles in your knowledge base.
  7. March 23, 2019

    Bug Fixes Improved the search feedback in the widget while people type when there aren't any results
  8. Nat'l Chocolate Chip Cookie Day bug fixes 🍪

    These fixes address bugs with glossary alternate titles, the custom content category editor toggle, and blog style categories in Widget 2.0.
  9. Edit and update videos

    Learn how to rename and update videos you've already added to your File Library without having to touch the articles themselves.
  10. December 11, 2019

    Feature Requests Customers using the Minimalist theme can now change the width of the slideout Table of Contents . ...