Popular Articles

  1. Video upload errors

    Last Updated: 05/29/2024 in Write your docs Files and images Add videos to articles
    Getting an error trying to upload a video to your article? See causes and potential solutions.

  2. New: Merge tags

    Last Updated: 05/29/2024 in Release notes
    You can now merge duplicate tags together.

  3. Blog style categories

    Last Updated: 12/05/2024 in Write your docs Categories Create a category
    The blog style category displays articles in a similar way to a blog - reverse chronological order and paginated. Example: Release Notes The blog style category: Can only contain articles Does not display its articles in the table of conten...

  4. Reset article ratings

    Last Updated: 05/29/2024 in Release notes
    You can now delete/reset all ratings for one article or all articles in your knowledge base.

  5. March 23, 2019

    Last Updated: 05/29/2024 in Release notes
    Bug Fixes Improved the search feedback in the widget while people type when there aren't any results

  6. December 11, 2019

    Last Updated: 05/29/2024 in Release notes
    Feature Requests Customers using the Minimalist theme can now change the width of the slideout Table of Contents . ...

  7. Manage Articles update: Select all in filter + new progress bar

    Last Updated: 05/29/2024 in Release notes
    We've added a "select all articles in current filter" option and a more detailed progress bar for large-scale bulk edits.

  8. Change the slideout Table of Contents' width (Minimalist Theme)

    Last Updated: 05/29/2024 in Look and feel Table of contents & organization
    The Minimalist theme uses a slideout Table of Contents, which is set to 360px by default. If you'd like to change the width of that Table of Contents: Go to Settings > Style . Below the preview pane, select Custom HTML . In the Custom HTML dr...

  9. Use your own SMTP provider for reader emails

    Last Updated: 05/29/2024 in Release notes
    You can now set up your reader welcome emails and reader password reset emails to be sent through an SMTP provider.

  10. Version review process for readers

    Last Updated: 06/12/2024 in Write your docs Articles Versioning and history Versions Version sharing/review process
    Learn how to use the Make Visible to Groups option to share inactive versions with members of specific reader groups.
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