Updated Articles | KnowledgeOwl Support

Basic authentication Updated

Last Updated: 09/30/2025 in Security and permissions Advanced security options

Learn how to enable basic authentication in your knowledge base and designate a reader as a basic auth account.
Display a back to top icon when scrolling

Last Updated: 10/22/2025 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how to add a back to top arrow to your knowledge base.
Customize nested numbered list styles

Last Updated: 10/22/2025 in Look and feel Article look and feel

Use custom CSS styles to globally set how your nested numbered list items display.
Plans and trials FAQ

Last Updated: 10/22/2025 in Account and billing
Plans

Last Updated: 10/22/2025 in Account and billing Plans & pricing

We offer four different plan levels: Basic, Pro, Business, and Enterprise.
Author roles & custom roles

Last Updated: 10/22/2025 in Security and permissions Author management

KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
Available custom role permissions

Last Updated: 10/22/2025 in Security and permissions Author management Author roles & custom roles

Learn about which actions can be controlled with a custom author role in KnowledgeOwl.
Create a custom author role

Last Updated: 10/22/2025 in Security and permissions Author management Author roles & custom roles

Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.
API keys

Last Updated: 10/22/2025 in Integrations, API, and webhooks API Use the KnowledgeOwl API

Learn how to create, edit, and delete API keys.
Customize style or layout with HTML/CSS

Last Updated: 10/22/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.