Updated Articles

1. AI chatbot JavaScript API Reference Updated

   Last Updated: 05/25/2026 in Features AI chatbot External website AI chatbot embed
   A list of JavaScript methods and events to control the chatbot and respond to its state changes.

2. Customize default text

   Last Updated: 06/19/2026 in Look and feel
   Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

3. PDF look and feel

   Last Updated: 06/19/2026 in Look and feel

4. Search look and feel

   Last Updated: 06/19/2026 in Look and feel

5. Table of contents look and feel

   Last Updated: 06/19/2026 in Look and feel
   Set whether your table of contents shows categories expanded by default, add links or a search bar, change the icons next to categories, and more.

6. Homepage customization overview

   Last Updated: 06/19/2026 in Look and feel Homepage look and feel
   Learn about the two different places you can customize your homepage and get an overview of changes you can make.

7. Create a new article

   Last Updated: 06/19/2026 in Write your docs Articles

8. Create a new article from template

   Last Updated: 06/19/2026 in Write your docs Articles Create a new article
   Learn how to streamline consistent content creation by creating a new article from an existing template.

9. Create a template

   Last Updated: 06/19/2026 in Write your docs Articles Article settings
   Turn any existing article into a template you can use to create new articles. Great for consistently structuring and formatting similar article types!

10. Configure SAML SSO with Okta

    Last Updated: 06/18/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to set up SAML SSO for your knowledge base using Okta.

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