Updated Articles

  1. Private domain overview

    Last Updated: 03/11/2025 in Look and feel Overall look and feel How to use your own domain
    Review the overall process to use your own private domain with your knowledge base.

  2. Spam protection

    Last Updated: 03/11/2025 in Security and permissions Advanced security options
    Learn about the different spam protection options available within KnowledgeOwl.

  3. Create a new SMTP service: Unauthenticated

    Last Updated: 03/11/2025 in Features SMTP Create an SMTP service
    If your SMTP provider doesn't require authentication, follow these instructions to set up your SMTP service.

  4. Create a new SMTP service: Microsoft OAuth2

    Last Updated: 03/11/2025 in Features SMTP Create an SMTP service
    Learn how to configure SMTP using Microsoft OAuth2. You will need an IT administrator's help with this configuration.

  5. Create a new SMTP service: Basic authentication

    Last Updated: 03/11/2025 in Features SMTP Create an SMTP service
    Follow these steps to configure SMTP with basic authentication for providers like Mailgun and Gmail.

  6. Gmail for two-factor authentication

    Last Updated: 03/11/2025 in Features SMTP Create an SMTP service
    Learn how to set up an App Password for use with Google SMTP.

  7. SMTP feature overview

    Last Updated: 03/11/2025 in Features SMTP
    Learn what SMTP is, why you might want it, and what configuration options KnowledgeOwl supports.

  8. Requirements to turn on subscriptions

    Last Updated: 03/11/2025 in Features Subscriptions Configure subscriptions
    Learn what you'll need to be able to enable subscriptions in your knowledge base.

  9. API keys

    Last Updated: 03/11/2025 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    Learn how to create, edit, and delete API keys.

  10. Linus Assist

    Last Updated: 03/11/2025 in Features
    Get unblocked: Use Linus Assist to have AI generate article content based on the title
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