In the Recommended tab ( Widget 2.0 ) or the Suggested Articles section ( Modern and Legacy widgets ), the recommended/suggested articles are populated using the Pages to Recommend On setting. But how does the widget determine the order to display...
You can use the old links feature to 301 redirect retired permalinks and articles to a new location. You have two options for using old links: Enabling a setting so that when you change a permalink and save the article or category, we will prompt ...
Removing a label from a file simply removes it from the file--it doesn't delete the label from your knowledge base. If you'd like to delete a label from your knowledge base completely, see Delete a label . Our default Editor and Writer ...
Remember: we only save the 10 most recent revisions for an article; you cannot recover a revision older than that! To recover a revision: Follow the steps outlined above to open the revision history and compare your current revision with the ...
Here's how remote authentication works: A reader tries to access your knowledge base. If they are not already authenticated, the reader is redirected to your specified remote authentication landing page URL. Your landing page authentica...
What happens if you accidentally deleted an article? Good news: it's not gone forever! KnowledgeOwl stores all deleted articles in Knowledge Base > Manage . You can access deleted articles by using the Deleted standard Manage filter or ...