Updated Articles | Page 27 | KnowledgeOwl Support

Change your favicon

Last Updated: 03/11/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to change your knowledge base's favicon (the tiny image that appears to the left of website names in browser tabs).
Add spam protection to Widget 2.0 Contact Tab

Last Updated: 03/11/2025 in Features Contextual Help Widget (2.0) Set up Widget

Learn what your recaptcha options are for Widget 2.0. Highly recommended if you're using Widget 2.0 with the Contact Form on a publicly-available site.
Use Webhooks with Slack (build your own app)

Last Updated: 03/11/2025 in Integrations, API, and webhooks Integrations Slack

Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.
Integrate contact form with Freshdesk

Last Updated: 03/11/2025 in Features Contact Form Set up your contact form

Learn how to set up your Contact Form to create tickets in Freshdesk.
Set your footer copyright year to automatically update

Last Updated: 03/11/2025 in Look and feel Overall look and feel Other overall look and feel customizations

Set the copyright year in your footer to update automatically.
How to use subscriptions

Last Updated: 03/11/2025 in Features Subscriptions

This section explains how subscriptions work in KnowledgeOwl and how to manage your subscriptions.
How subscriptions work

Last Updated: 03/11/2025 in Features Subscriptions How to use subscriptions

Learn how subscriptions work, how to trigger them, and who has control over which aspects.
Set up contact form to send emails to one or more addresses

Last Updated: 03/11/2025 in Features Contact Form Set up your contact form

Set up the Contact Form to automatically email or create tickets when a reader reaches out.
Enable subscriptions

Last Updated: 03/11/2025 in Features Subscriptions Configure subscriptions

Once you've edited your Email Schedule and Subject to your liking, set up and tested your SMTP , and (optionally) enabled Public Subscriptions , you're ready to turn on Subscriptions. To enable subscriptions: Go to KB settings > Subscripti...
Widget 2.0 installation

Last Updated: 03/11/2025 in Features Contextual Help Widget (2.0) Set up Widget

Learn how to install the Widget 2.0 embed code in your application or website.