Updated Articles | Page 27 | KnowledgeOwl Support

Analytics

Last Updated: 03/13/2025 in Reporting

Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
Set up third-party analytics

Last Updated: 03/13/2025 in Reporting Analytics

Want to use a third-party analytics tool? Follow these instructions to get the tracking code embedded.
Remove the PDF, print, or email icon from all articles

Last Updated: 03/13/2025 in Look and feel Article look and feel

Learn how to remove the article PDF, print, and email icons across your entire knowledge base.
Remove "Made with KnowledgeOwl" statement from footer

Last Updated: 03/13/2025 in Look and feel Overall look and feel Other overall look and feel customizations

Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.
Icon panels styles

Last Updated: 03/12/2025 in Look and feel Category look and feel

If you're using the icon panels subcategory display in your categories, you may want to style those icon panels differently. We use the same styles for the Icon Panels subcategory display as we do for the homepage category panel icons . If y...
Change your favicon

Last Updated: 03/11/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to change your knowledge base's favicon (the tiny image that appears to the left of website names in browser tabs).
Add spam protection to Widget 2.0 Contact Tab

Last Updated: 03/11/2025 in Features Contextual Help Widget (2.0) Set up Widget

Learn what your recaptcha options are for Widget 2.0. Highly recommended if you're using Widget 2.0 with the Contact Form on a publicly-available site.
Use Webhooks with Slack (build your own app)

Last Updated: 03/11/2025 in Integrations, API, and webhooks Integrations Slack

Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.
Integrate contact form with Freshdesk

Last Updated: 03/11/2025 in Features Contact Form Set up your contact form

Learn how to set up your Contact Form to create tickets in Freshdesk.
Set your footer copyright year to automatically update

Last Updated: 03/11/2025 in Look and feel Overall look and feel Other overall look and feel customizations

Set the copyright year in your footer to update automatically.