Updated Articles

1. Section breakdown: Table of Contents Updated

   Last Updated: 12/23/2025 in Look and feel Customize default text
   Detailed explanations and screenshots of all the default text strings you can customize in the Table Of Contents section.

2. Questions from readers Updated

   Last Updated: 12/23/2025 in Reporting and analytics AI chatbot reporting
   Review your the AI Chatbot reporting Questions from users to see what your users are searching for and which articles are being used to generate answers. Identify content gaps or opportunities to dial in your language.

3. Add scripts to articles

   Last Updated: 01/07/2026 in Write your docs Articles Edit an article
   In most cases, creating a snippet to store your script or code is the best way to add it to your articles.

4. Keyword search

   Last Updated: 01/07/2026 in Search Search your knowledge base
   Enter a word or phrase to complete a keyword search.

5. Unsupported search characters

   Last Updated: 01/07/2026 in Search Search your knowledge base Keyword search
   A list of characters that aren't supported in keyword search.

6. Keyword search overview

   Last Updated: 01/07/2026 in Search Search your knowledge base Keyword search
   Keyword search is the default search type in your knowledge base. To begin a keyword search, enter a word or phrase in the search bar.

7. Require login to view files/images

   Last Updated: 01/07/2026 in Security and permissions Advanced security options
   If your knowledge base is private, turn this setting on to guarantee that only logged-in readers can access files in your knowledge base by URL.

8. Shared & synced content in Write the docs

   Last Updated: 01/07/2026 in Write your docs
   Learn about how shared content articles and synced categories work.

9. Sync behavior in shared content categories

   Last Updated: 01/07/2026 in Write your docs Shared & synced content
   The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintai...

10. Create a category

    Last Updated: 01/07/2026 in Write your docs Categories
    Learn about category creation and category types.

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