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Section breakdown: Table of Contents Updated

Last Updated: 12/23/2025 in Look and feel Customize default text

Detailed explanations and screenshots of all the default text strings you can customize in the Table Of Contents section.
Plans and trials FAQ

Last Updated: 01/17/2026 in Account and billing
Fair pricing policy

Last Updated: 01/17/2026 in Account and billing Plans & pricing

Our commitment that any KnowledgeOwl pricing updates will be fair, transparent, and in everyone's best interest. Here's how we make those decisions.
How do I contact support?

Last Updated: 01/16/2026 in Account and billing Company and product information

Use our widget to email your questions, comments, or concerns to our support team.
SSO FAQs

Last Updated: 01/16/2026 in Security and permissions Single Sign-On (SSO)

Answers to the most common questions about using SSO with KnowledgeOwl
Owl Analytics reports quick start

Last Updated: 01/15/2026 in Reporting and analytics Owl Analytics Use Owl Analytics reports

Your guide to map common knowledge base questions to Owl Analytics reports.
Vulnerability Disclosure Policy

Last Updated: 01/14/2026 in Security and permissions Security, privacy, and compliance

Learn about our vulnerability disclosure program and check out our security researcher hall of fame.
Edit a category

Last Updated: 01/08/2026 in Write your docs Categories
Control subcategory display

Last Updated: 01/08/2026 in Write your docs Categories Edit a category

For Default category types, you can choose how to display subcategories (that is, categories within this category) on the category homepage using the Subcategory Display Type setting. To set or change these settings: Open the category ...
Subcategory Display Types

Last Updated: 01/08/2026 in Write your docs Editor details

Default categories support four subcategory display types: Icon panels Displays each category and its icon in a panel. If no icon has been added to the category, we'll display one of four default icons. With this layout, you can: Set how man...