Updated Articles

  1. API usage limits

    Last Updated: 03/18/2025 in Integrations, API, and webhooks API Use the KnowledgeOwl API
    The KnowledgeOwl API is not intended for extremely heavy use. If you anticipate making more than 1500 requests per five minutes, please contact us to discuss your requirements. ...

  2. 🤤 Nat'l Potato Chip Day bugfixes

    Last Updated: 03/14/2025 in Release notes
    These fixes address issues with special characters when creating custom Manage filters, an accessibility improvement, new prevention of spam ratings, and a broken image within the new comments email.

  3. Style your table footer

    Last Updated: 03/13/2025 in Look and feel Article look and feel
    Learn how to use Custom CSS to change the global defaults for your table footers.

  4. Set up Related Articles

    Last Updated: 03/13/2025 in Features Related Articles
    Detailed instructions to enable and disable Related Articles and set how many articles to show.

  5. Readd the Related Articles section to my articles

    Last Updated: 03/13/2025 in Features Related Articles Set up Related Articles
    If you have a customized theme, the Related Articles section might have been removed entirely. If that's the case, update Customize > Style (HTML & CSS) > Custom HTML > Article with the Related Articles merge code to revive it. Copy and paste ...

  6. Default HTML

    Last Updated: 03/13/2025 in Look and feel Default HTML and CSS
    Use this HTML to restore individual knowledge base layout templates.

  7. Default Custom CSS

    Last Updated: 03/13/2025 in Look and feel Default HTML and CSS
    Use this Custom CSS to take your CSS back to our default Support theme.

  8. Update Style Settings with Customize Text merge code

    Last Updated: 03/13/2025 in Look and feel Customize default text
    Learn how to update your Style Settings to use the Customize Text merge codes.

  9. Homepage look and feel

    Last Updated: 03/13/2025 in Look and feel

  10. Remove article lists from your homepage

    Last Updated: 03/13/2025 in Look and feel Homepage look and feel
    Learn how to remove the Popular Articles, New Articles, and Updated Articles lists from your homepage.
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