Updated Articles

1. Referrer Updated

   Last Updated: 01/27/2026 in Reporting and analytics Owl Analytics Owl Analytics key concepts
   Learn how Owl Analytics defines the phrase "referrer".

2. Transitions report Updated

   Last Updated: 01/27/2026 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   The Transitions report provides details about how visitors got to a page and what they did after viewing it. Open it from a specific page within one of the Behaviors reports.

3. Payments & billing info

   Last Updated: 01/29/2026 in Account and billing

4. Cancel your account

   Last Updated: 01/29/2026 in Account and billing Change plan

5. Post-cancellation data deletion

   Last Updated: 01/29/2026 in Account and billing Change plan Cancel your account
   We automatically purge your data after you cancel your account.

6. Cancel your subscription

   Last Updated: 01/29/2026 in Account and billing Change plan Cancel your account
   Follow these steps to cancel your KnowledgeOwl account.

7. Cancellation overview

   Last Updated: 01/29/2026 in Account and billing Change plan Cancel your account
   Be sure you export data before you cancel. Learn what happens when and after you cancel.

8. Switch from yearly to monthly subscription

   Last Updated: 01/29/2026 in Account and billing Change plan Change billing frequency
   Downgrade from a yearly to monthly subscription by contacting our billing team.

9. Switch from monthly to yearly subscription

   Last Updated: 01/29/2026 in Account and billing Change plan Change billing frequency
   Learn how to upgrade your account from monthly to annual billing to receive a 10% discount.

10. Plans and trials FAQ

    Last Updated: 01/29/2026 in Account and billing

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