Updated Articles

1. Remote authentication instructions

   Last Updated: 11/25/2025 in Security and permissions Single Sign-On (SSO)
   Learn how to set up and use remote authentication in KnowledgeOwl.

2. Prerequisites

   Last Updated: 11/25/2025 in Security and permissions Single Sign-On (SSO) Remote authentication instructions
   Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author who has o...

3. Import best practices

   Last Updated: 11/25/2025 in Write your docs Import content
   Follow these general best practices for importing content from other systems into KnowledgeOwl.

4. Primary search language

   Last Updated: 11/25/2025 in Search Set up search Keywords
   Be sure your primary search language is set to the dominant language in your knowledge base.

5. Use synonyms

   Last Updated: 11/25/2025 in Search Optimize search
   Learn the power of using search synonyms to help improve your search results.

6. Create a synonym

   Last Updated: 11/25/2025 in Search Set up search Synonyms
   Learn how to create a new synonym in your knowledge base.

7. Edit a synonym

   Last Updated: 11/25/2025 in Search Set up search Synonyms
   Learn how to edit an existing synonym.

8. Delete a synonym

   Last Updated: 11/25/2025 in Search Set up search Synonyms
   Learn how to delete individual synonyms or entire base word/synonym combinations.

9. Run a required search reindex

   Last Updated: 11/25/2025 in Search Run a search reindex
   Learn how to run a required search reindex in your knowledge base.

10. Run an optional search reindex

    Last Updated: 11/25/2025 in Search Run a search reindex
    Learn how to run an optional search reindex in your knowledge base.

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