Here's how remote authentication works: A reader tries to access your knowledge base. If they are not already authenticated, the reader is redirected to your specified remote authentication landing page URL. Your landing page authenticates the...
Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...
Before you enable remote authentication, you'll need three things:
Appropriate permissions
The URLs for login/logout of your remote authentication system
An API key
Appropriate permission You'll need to be logged in as an author w...
Before you can set up the full authentication process, you'll need to enable remote authentication. To do so: Go to Security and access > Security settings . In the Authentication settings section, under Content authentication , select Re...