Updated Articles

  1. Add an existing label to a file

    Follow these steps to add an existing file label to a file in your Files page.
  2. Homepage look and feel

  3. Add a background image to my homepage

    If your homepage has no image or banner on it, follow these instructions to add one.
  4. Snippet to force page breaks in PDFs

    For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered st...
  5. PDF look and feel

  6. Use action links with # or javascript:void(0)

    Learn how to use action hyperlinks with # or javascript:void.
  7. The basics: adding documents, files, and more

    Learn how to add documentation as evidence of compliance to your CAPRA self-assessment knowledge base.
  8. Maintain GDPR compliance with your own data

    Learn how to manage information stored in KnowledgeOwl that may contain PII or other classes of information impacted by GDPR.
  9. Conditional content based on tags

    Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.
  10. Reader Groups

    Learn how to use reader groups to segregate content.