Updated Articles | Page 25 | KnowledgeOwl Support

Make the PDF icon prettier

Last Updated: 03/27/2025 in Look and feel Article look and feel

If you're using the Clayton, Classic, or Modern themes, your PDF icon is different. Follow these instructions to change it to match the other article action icons.
Basic settings

Last Updated: 03/27/2025 in Look and feel Overall look and feel Configure default behavior

Use KB settings > Basic to set your knowledge base's name, date/time, and default language.
Configuring subscriptions

Last Updated: 03/27/2025 in Features Subscriptions

The configuration options in this section will help you set up subscriptions in your knowledge base.
Set up SMTP for subscriptions

Last Updated: 03/27/2025 in Features Subscriptions Configure subscriptions

Follow these instructions to select and test the SMTP service your subscription notification emails should use.
Run a search reindex

Last Updated: 03/27/2025 in Search

Learn how to run a search reindex in your knowledge base.
Run a required search reindex

Last Updated: 03/27/2025 in Search Run a search reindex

Learn how to run a required search reindex in your knowledge base.
Set up public subscriptions

Last Updated: 03/27/2025 in Features Subscriptions Configure subscriptions

By default, subscriptions will only be enabled for logged-in readers only. If you have a knowledge base that is partially or fully available to the public (e.g. doesn't require people to log in to read content), you might want to enable sub...
🌊 Nat'l Manatee Appreciation Day bugfixes

Last Updated: 03/26/2025 in Release notes

These fixes address issues with the Articles page, add more delight, add more metadata fields for your knowledge base, and recommend a more reliable way to require authentication for files and images.
Change authentication type for image / file security

Last Updated: 03/25/2025 in Security and permissions Advanced security options

If you require authentication to view images or files in your knowledge base, make sure you're using temporary access links as the access method.
Use the KnowledgeOwl API

Last Updated: 03/18/2025 in Integrations, API, and webhooks API

Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.