Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...
You can restrict some content so that it is only visible to specific readers. To do so, create a reader group or groups and then restrict the category or individual articles to that group. Restrictions can be set: At the category level: restr...
You can use a single article in multiple categories and across knowledge bases. The content (body) of the article as well as all versions stay in sync across all shared articles. Each article can have its own title, restrictions, and callouts. These...
Sometimes, you delete the wrong file by accident--maybe you didn't realize you'd selected an entire row of files, or two files are named identically and you deleted the wrong one. KnowledgeOwl allows you to restore files you've deleted....
When creating API documentation, very often you'll want to be able to automatically generate docs from a specification file or from the code. KnowledgeOwl does not have built-in support for this. However, it is possible to integrate with other ...