Updated Articles

  1. Popular Articles list

    Learn how to configure your Popular Articles list
  2. Updated Articles list

    Learn how to configure your Updated Articles list.
  3. Default HTML

  4. Default Homepage Article HTML (deprecated)

    For knowledge bases created before 14 December 2022, here's the default HTML in the top-level Homepage content editor.
  5. Default Homepage HTML

    Use this HTML to take your homepage back to its default state.
  6. Author roles & custom roles

    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
  7. Available custom role permissions

    Learn about which actions can be controlled by creating a custom author role in KnowledgeOwl.
  8. Custom author roles

    Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.
  9. Authors

    Learn what author accounts are and how to administer them.
  10. Default author roles

    Learn the difference between editors and writers in KnowledgeOwl.