Updated Articles

1. Embed AI chatbot on an external website or app Updated

   Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed
   Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.

2. Customize default text for AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Make the AI chatbot fit your brand or language by customizing the text that appears within it.

3. Restrict access to the AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.

4. Author Teams

   Last Updated: 12/15/2025 in Security and permissions Author management
   You can create author teams to restrict editing of content to members of a specific team. Learn more about how to use them.

5. Create author teams

   Last Updated: 12/15/2025 in Security and permissions Author management Author Teams
   Create an author team so that you can restrict editing content to that team.

6. What are author teams?

   Last Updated: 12/15/2025 in Security and permissions Author management Author Teams
   Learn about what author teams are and how you can use them to segregate content editing within your knowledge base.

7. AI chatbot

   Last Updated: 12/09/2025 in Features
   Now available! You may have noticed the chatbot in the lower right corner of this knowledge base. This chatbot is now available by default on new accounts   and by request for existing accounts. We're continuing to refine the featu...

8. Export and search reports

   Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports

9. Export data from Owl Analytics New

   Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Export and search reports
   Export most Owl Analytics reports to analyze in spreadsheets, business intelligence tools, or other analysis or visualization tools.

10. Search an Owl Analytics report

    Last Updated: 12/09/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Export and search reports
    Use the search function in certain Owl Analytics reports to search and filter the reports.

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