Updated Articles

  1. Login issues due to unsecured sites/non-SSL

    We've had reports from several customers of issues logging into their knowledge base. In most cases, this seems to crop up when folks are using Chrome, but we have seen it occasionally in other browsers. This might be you if: You're u...
  2. Add videos to your articles

    Learn how to add videos to your content.
  3. Explore features

    Dig into the full KnowledgeOwl feature set.
  4. Author-related features

    These are features designed to make your authors' lives easier: They generally don't display to your readers. They might allow you to classify, categorize, or audit your content or objects within your content. They also might make co...
  5. Change existing article to a URL redirect article

    Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.
  6. Homepage look and feel

  7. Change the background image on my homepage

    Does your knowledge base already have a banner or background image? Follow these instructions to change it.
  8. Content audit cycle

    Learn different audit approaches and related KnowledgeOwl features to create your knowledge base audit cycle.
  9. Create your API documentation

    To create your API documentation in KnowledgeOwl: Create a new article or a custom content category .  In Display Settings , select Remove feedback ability , Remove comment ability , and Remove "Download to PDF" icon .  Host you...
  10. Create REST API documentation

    Learn how to create REST API documentation using KnowledgeOwl and Redoc.