New Articles

  1. Set up Related Articles

    Detailed instructions to enable and disable Related Articles and set how many articles to show.
  2. Related Articles feature overview

    Learn how Related Articles work and how to use them.
  3. Display Related Articles only in specific articles

    Follow these instructions to remove Related Articles globally and then add the section only into specific articles.
  4. Readd the Related Articles section to my articles

    If you have a customized theme, the Related Articles section might have been removed entirely. If that's the case, update Customize > Style (HTML & CSS) > Custom HTML > Article with the Related Articles merge code to revive it. Copy and paste ...
  5. Do deleted or archived articles show in Related Articles?

    Previously published articles or categories set as Related Articles will not display in the live knowledge base, but will still appear in Related Articles lists in the editor.
  6. Use both manual and automatic Related Articles

    Learn what happens when you use automatic Related Articles and manually add Related Articles.
  7. Manually suggest Related Articles

    Learn more about manually adding Related Articles to your content.
  8. Use automatic Related Articles

    Learn how automatically suggested Related Articles work.
  9. 🍌 National Banana Day Bugfixes

    These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.
  10. Customize Text: New custom role permission

    We've added the Customize Text tool into the options for custom author roles. If you're using custom roles, we encourage you to review them to be sure your authors have appropriate permissions!