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Keyword autosuggest search

Created On: 11/07/2018 in Search Search your knowledge base Keyword search

Keyword autosuggest search will suggest relevant articles as your reader enters a search word or phrase.
Autosuggest versus full text search

Created On: 11/07/2018 in Search Search your knowledge base Keyword search

A detailed breakdown of the differences between autosuggest and full search results.
Using search

Created On: 11/07/2018 in Search

This section explains the different types of search in KnowledgeOwl and how to use them.
Primary search language

Created On: 11/07/2018 in Search Set up search General search settings

Be sure your primary search language is set to the dominant language in your knowledge base.
Preview field weight changes

Created On: 11/07/2018 in Search Set up search Fine tuning search

Use a few test words or phrases in the Preview field weight changes section and run a search before and after making changes to review how those changes impact your search results.
Search field weights

Created On: 11/07/2018 in Search Set up search Fine tuning search

Change your search weights to tell our search relevance algorithm which fields are most important and should rank results higher.
Sorting

Created On: 11/07/2018 in Search Set up search General search settings

Enable sorting to allow your readers to sort the search results by popularity, last updated date, or published date.
Pagination

Created On: 11/07/2018 in Search Set up search General search settings

Full search results display the top 20 relevant articles. Turn on pagination to allow your readers to navigate through more search results.
Configuring search

Created On: 11/07/2018 in Search

The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.
Search basics

Created On: 11/07/2018 in Search How search works: Advanced

The goal of search is to get readers to relevant content. There are many things happening behind the scenes to help make this happen. As much as possible, our goal is to provide a search that works really well out-of-the-box while also giving you vi...