New Articles

1. 🎨 AI chatbot improvement: Brand your chatbot New

   Published On: 06/23/2026 in Release notes
   Customize your AI Chatbot with branded colors, avatars, and text. Learn how to personalize your chatbot's appearance and voice to match your brand.

2. ✍️ New: Customize your llms.txt file New

   Published On: 06/17/2026 in Release notes
   Create llms.txt in KnowledgeOwl to help AI understand your help content better. Set up this emerging standard for improved AI discoverability today.

3. Brand your AI chatbot New

   Created On: 06/16/2026 in Features AI chatbot Set up AI chatbot
   Learn how to change the branding for your AI chatbot launcher button and the chatbot window itself.

4. Create your llms.txt New

   Published On: 06/09/2026 in Look and feel Overall look and feel Set up your default behavior
   Add an llms.txt file to help AI tools understand your knowledge base's content and structure.

5. 📲 AI chatbot improvement: Add custom response rules New

   Published On: 06/08/2026 in Release notes
   Set custom response rules for your AI Chatbot to route inquiries and automate responses. Control triggers, direct traffic, and improve customer experience.

6. 🍦 Nat'l Rocky Road Ice Cream Day improvements New

   Created On: 06/02/2026 in Release notes
   New improvements released: Semantic search and AI chatbot are now available on all accounts, and you can now search within your CSS.

7. Add and remove customized text strings

   Created On: 06/22/2026 in Look and feel Customize default text
   Learn how to add and remove customized text strings (and when you may need to make changes for them to work).

8. Customize default text overview

   Created On: 06/22/2026 in Look and feel Customize default text
   Learn more about how to use Customize > Default text to make the language in your knowledge base completely yours.

9. Glossary styling overview

   Created On: 06/22/2026 in Look and feel Glossary look and feel
   The Glossary consists of two key styling elements: The Glossary page itself : Refer to the instructions in  Style the Glossary page . Glossary terms and definitions , which may appear directly within articles and categories or within ...

10. Homepage customization overview

    Created On: 06/19/2026 in Look and feel Homepage look and feel
    Learn about the two different places you can customize your homepage and get an overview of changes you can make.

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