New Articles

  1. Fix anchor links hidden by top navigation

    Here are two solutions for fixing when anchor links are hidden by top navigation.
  2. Fix email article for articles with apostrophes

    Customers using our older themes can update their Article HTML template to better support emailing articles with apostrophes in the title.
  3. Prevent Page Breaks in PDF Table Rows

    If you have table rows that span multiple lines, by default, the PDF generator won't make any effort to keep those multi-line rows on the same page if they fall on a page break. This is most evident when you have table row headers: Default tabl...
  4. Snippet to force page breaks in PDFs

    For individual article PDFs as well as the standard and custom PDF export options, sometimes a page break comes between two chunks of content you'd like to stay together (such as a numbered step and the screenshot that goes with that numbered step)....
  5. Keep glossary header visible when scrolling

    Use these steps to keep the Glossary header and letter navigation visible at all times on the Glossary page.
  6. New Reader Signup Options!

    Note: These features are only intended for self-administered readers In this weeks release we have added the following features: Reader signup notification emails Reader signup approval process Automated reader groups by domain Reader Signup ...
  7. Enable reader signups

    Allow readers to fill out a sign-up form to gain access to your knowledge base.
  8. Article Templates!

    We are happy to announce that we have released the ability to mark articles as templates. Marking an article as a template allows you to more quickly and easily choose it as a starting point for new articles. When you choose to add a new article, y...
  9. Modern WYSIWYG editor vs legacy editor

    Modern editor looking weird? Try a hard refresh: Shift+F5 on a PC and Command+R on a Mac. The modern WYSIWYG editor is here to stay! If you aren't sure which editor you are using, here's a quick visual guide: Modern WYSIWYG Editor in Knowl...
  10. January Updates!

    We hope everyone had a wonderful h owl iday season! It's been a while since our last update, so we have a lot to share. Here's what we've been up to: Article Editing Author Collision Meta Title & Description for Categories Image Captions in New ...