New Articles

  1. Change your favicon

    Learn how to change your knowledge base's favicon (the tiny image that appears to the left of website names in browser tabs).
  2. Breadcrumbs

    Learn what breadcrumbs are and how to enable and disable them in your knowledge base.
  3. Access to the header via Custom Head

    You can access the Custom Head in Settings > Style to add references, scripts, and more.
  4. Public Sitemaps and SEO

    Learn how your public knowledge base is optimized for search engines--and how to prevent them from indexing your knowledge base.
  5. Filter search by categories

    Use the Category drilldown filters to give readers top-level and second-level category filters in the search bar and search results page.
  6. Protect your PDFs with watermarks and passwords

    Storing sensitive information in your knowledge base? Learn how to enable PDF watermarks and passwords.
  7. Set your knowledge base time zone, date, and language

    Learn how to set the timezone and date/time setting your knowledge base uses.
  8. Restrict content to logged in readers

    You can restrict some content so that it is only visible to specific readers. To do so, create a reader group or groups and then restrict the category or individual articles to that group. Restrictions can be set: At the category level: restr...
  9. Restrict by IP address, shared passwords, reader logins, or a combination

    Learn more about what each Content authentication option does and how you might want to use it.
  10. What is a snippet?

    Snippets are chunks of reusable content or code that can be placed within articles, categories, and even your theme's HTML. Learn more about how to use them.