New Articles

  1. Use the new Support theme

    Created On: 12/14/2022 in Look and feel Overall look and feel Style your overall theme
    Here's the full set of tweaks we made to build the new support theme on top of the existing Minimalist theme, if you'd like to try it out!

  2. New theme updates! (Dec. 14th)

    Created On: 12/07/2022 in Wisdom Wednesdays
    Join us to get a more detailed walkthrough of new theme merge codes/functionality and our new-from-scratch theme!

  3. St. Nicholas Day bug fixes

    Created On: 12/06/2022 in Release notes
    These fixes address bugs with Search glossary snippets, Manage Articles, Published Articles with 0 Views Report, Version Edit in App, Contact Form email addresses, and locked reader accounts.

  4. Font Awesome 6 now available (icons may look slightly different!)

    Published On: 11/29/2022 in Release notes
    We've upgraded app.knowledgeowl.com and all customer knowledge bases to use Font Awesome 6. The world is your icon.

  5. New article action-icons merge code for Article HTML

    Published On: 11/29/2022 in Release notes
    See how you can use the icon-actions merge code to tidy up your Article HTML template.

  6. Major changes: Category icon picker, homepage display with icons, and new KB theme

    Published On: 11/29/2022 in Release notes
    We're excited to announce a new homepage layout that displays category icons, a new category icon picker, and a new starting theme for new-from-scratch knowledge bases.

  7. Remove the PDF, print, or email icon from all articles

    Created On: 11/29/2022 in Look and feel Article look and feel
    Learn how to remove the article PDF, print, and email icons across your entire knowledge base.

  8. Update your article actions merge code

    Created On: 11/29/2022 in Look and feel Article look and feel
    Update your Article Custom HTML template to use the article-actions merge code template.

  9. Fix for Subscriptions with multiple SSO knowledge bases

    Created On: 11/28/2022 in Release notes
    We've fixed a bug that was preventing subscription notification emails from going out to SSO readers logging in to multiple knowledge bases.

  10. How to update images & files (Nov. 30th)

    Created On: 11/23/2022 in Wisdom Wednesdays
    Learn several ways you can use features or processes to keep images and files in KnowledgeOwl up-to-date.
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