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Article Favorites (April 12th)

Created On: 04/10/2023 in Wisdom Wednesdays

Learn how to enable article favorites so your readers can quickly favorite and access up to 10 articles.
🌯 Nat'l Burrito day bugfixes

Created On: 04/06/2023 in Release notes

These fixes address bugs with tel: links in the Broken Links Report, logo images in secure file library, right-clicking links in Widget 2.0, and the Widget openArticle function.
Topic display: Style your tabs

Created On: 04/05/2023 in Look and feel Category look and feel

Use Custom CSS to change the tab color, border, and font color of topic display category tab displays.
Recent outages at KnowledgeOwl

Created On: 04/03/2023 in Release notes

We've had some questions about our recent outages. Here, we address those in a bit more detail.
Consensus Assessments Initiative Questionnaire (CAIQ)

Created On: 03/29/2023 in Security and permissions Security, privacy, and compliance

KnowledgeOwl maintains a Consensus Assessments Initiative Questionnaire (CAIQ) with the Cloud Security Alliance. Learn more about this security assessment and when you might need it.
Payment card industry (PCI) compliance

Created On: 03/29/2023 in Security and permissions Security, privacy, and compliance

Learn more about how KnowledgeOwl maintains PCI-A compliance.
Manatee Appreciation Day bugfixes

Created On: 03/29/2023 in Release notes

We've added more Linus to in-app callouts and fixed bugs relating to the article editor category look-up and New Relic browser agent.
New: Category icons default color

Published On: 03/26/2023 in Release notes

You can now set the default color for category icons.
Guest presentation on a reader Scavenger Hunt (March 29th)

Published On: 03/22/2023 in Wisdom Wednesdays

In our first-ever guest Wisdom Wednesday, a KB admin shares the reader scavenger hunt she's been using in her knowledge base.
Purge and fully remove files

Created On: 03/22/2023 in Write your docs Files and images Files page: Manage images and files

Upon your request, we can fully remove and purge all deleted files from your Files library.