New Articles | Page 39 | KnowledgeOwl Support

What happens when I subscribe to KnowledgeOwl?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

When you subscribe, we keep all the content, authors, and changes you've already made, but you're welcome to wipe them all and start fresh if you want!
How do I get Business or Enterprise Extras?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

All trials are set at our Flex plan level, but you can follow these instructions to upgrade your trial to Business or Enterprise.
What happens when my trial expires?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

Learn what happens when your trial expires.
How do I extend my trial?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

Follow these instructions to extend your trial past the initial 30 days.
How do I add more knowledge bases to my trial?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

Learn how to add more knowledge bases to your trial account.
How do I add more authors to my trial?

Created On: 10/18/2022 in Getting Started Guide Trial FAQs

You can add author seats to your trial at any time, at no cost.
Trial FAQs

Created On: 10/18/2022 in Getting Started Guide

Hoot, thank you for signing up for a KnowledgeOwl trial! Here are answers to some of our most frequently asked trial questions.
How do I add or remove author seats?

Created On: 10/17/2022 in Account and billing Billing

Refer to Add and remove author seats for detailed instructions for your billing type.
Remove an author seat: invoice

Created On: 10/17/2022 in Account and billing Add and remove author seats

If you pay via invoice, contact our support team to remove unneeded author seats from your account.
Add an author seat: invoice

Created On: 10/17/2022 in Account and billing Add and remove author seats

If you pay via invoice, contact our support team to get additional author seats added to your account.