New Articles

  1. SAML SSO customers: Update your SAML signing x509 cert

    We updated our SAML signing cert from SHA1 to SHA256. For all existing SAML SSO integrations, we recommend you update to the new x509 certificate.
  2. Custom CSS / Article editor bug fix

    This fix addresses issues with the article editor not loading recent changes to Settings > Style > Custom CSS.
  3. Update your x509 certificate

    We upgraded our SAML signing cert from SHA1 to SHA256. For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate.
  4. Embrace your Geekness Day bug fixes

    These fixes address bugs with Manage Articles CSV exports and shared content category children resyncing.
  5. File Library file updates: new caching behavior

    We've changed our default cache expiration for files stored in File Library to ensure updates to those files populate quickly.
  6. Fix error for site owner on Contact Form

    Follow these instructions to remove the error for site owner: invalid domain for site key from your contact form.
  7. PDFs now have hyperlinks 🔗

    PDFs now include clickable hyperlinks by default! (And we fixed a bug where Standard PDF cover pages weren't generating.)
  8. Int'l Kissing Day bug fixes 💋

    These fixes address bugs with secure file library, versions, Manage articles, and the Contact Form.
  9. HTML zip export bug fixes

    These fixes address bugs with the user interface for HTML zip exports and HTML generated in the export itself.
  10. Reactivating a webhook

    We automatically deactivate webhooks that are failing for 24 consecutive hours. Learn more about this deactivation and how you can reactivate a webhook.