New Articles

  1. New Widget 2.0 setting: Disable learned bias

    Widget 2.0 now has an option to avoid recommending articles which only have learned bias.
  2. Supported cipher suites

    See which cipher suites we currently support.
  3. Editor Settings

    Use the Editor Settings section of Settings > Basic to set default article callout duration, automatic Needs Review status, spellcheck, and automatic old link redirects for edited permalinks.
  4. Article List Settings

    Use the Article List Settings section of Settings > Basic to set how many articles appear in each of your automated article lists.
  5. Website Settings

    Use the Website Settings section of Settings > Basic to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
  6. Domain Settings

    Use the Domain Settings in Settings > Basic to configure your private domain, reCAPTCHA (if needed), generate a sitemap, and more.
  7. Basic Settings

    Use the Basic Settings in Settings > Basic to set your knowledge base's name, date/time, and default language.
  8. Basic Settings

  9. Add files and images directly in File Library

    Learn how to upload files and images directly to the File Library.
  10. Who can access the files stored in my knowledge base?

    The Security Settings for your knowledge base ( Settings > Security ) determine the general security requirements for readers to access your knowledge base. The files you upload to your knowledge base--PDFs, Excel sheets, screenshots, Word document...