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1. Customize your robots.txt New

   Created On: 04/30/2026 in Look and feel Overall look and feel Configure default behavior
   Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.

2. 🐕 Nat'l Adopt a Shelter Pet Day release notes New

   Created On: 04/29/2026 in Release notes
   These releases include improvements to our AI Chatbot reporting, AI chatbot wildcard and multiple domain support, URL redirect improvements, and version activation via the API. And as a bonus: shelter pet photos from the KnowledgeOwl team.

3. 🌿 Nat'l Haiku Day bugfixes and improvements New

   Published On: 04/16/2026 in Release notes
   These notes address AI chatbot fixes, new content imports from Helpjuice and Document360, glossary highlighting controls, and our new editor.

4. Disable highlighting for a glossary term New

   Created On: 04/14/2026 in Features Glossary Add terms to your Glossary
   Learn how to disable automatic highlighting for a specific glossary term and review examples for when this setting is most helpful.

5. How to run a replace

   Created On: 04/30/2026 in Features Find and replace Replace content
   Learn how to replace or delete matches found in your Find and replace search results.

6. What's in the find and replace change log?

   Created On: 04/30/2026 in Features Find and replace Replace content
   Learn what's contained in the replacement change log and why you should download it every time you run a replace job.

7. What content fields are replaced

   Created On: 04/30/2026 in Features Find and replace Replace content
   Learn which object fields are replaced during find and replace jobs and which aren't.

8. Perform a tag audit

   Created On: 04/29/2026 in Write your docs Tags
   Want to know how many times a tag's been used, get a list of all the tags in your knowledge base, or to determine if you have similarly-named tags that could be merged or deleted? In the Tags page, generate a Tags Usage Report to get a list o...

9. Use tags in content

   Created On: 04/29/2026 in Write your docs Tags
   Learn how to add and remove tags in articles and categories.

10. Tags feature overview

    Created On: 04/29/2026 in Write your docs Tags
    A tag is a word or short phrase that describes your article. The easiest way to think about tags is to consider them like filters you can use to create curated lists of articles. Add as many tags to your articles as you like, whether for your int...

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