Popular Articles

  1. Reader security, passwords, and login options

    Learn about the settings for reader password expiration and complexity, Google login, and SSO login for readers.
  2. Article callouts (New, Updated, and Video)

    These options add New, Updated, or video content badges in various places across your knowledge base.
  3. Change your favicon

    Learn how to change your knowledge base's favicon (the tiny image that appears to the left of website names in browser tabs).
  4. Add videos to your articles

    Learn how to add videos to your content.
  5. Webhooks overview and creation

    Learn what webhooks are and how to create an API webhook.
  6. Create a custom homepage articles list

    By default, your knowledge base comes with three article lists on the homepage: Popular Articles list New Articles list Updated Articles list You can also add a Recent Articles list to your homepage. But what if you...
  7. Homepage look and feel

    Learn how to customize the homepage of your knowledge base.
  8. Modern Widget + Zendesk Contact Form

    If you set up the Zendesk contact form integration , using the Contact Us button in the Modern Widget will open a ticket in your Zendesk site, just like using the full contact form in the knowledge base. If you are using the Zendesk contact form...
  9. Use Webhooks with Slack (build your own app)

    Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.
  10. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.