Popular Articles

  1. Use Webhooks with Slack (build your own app)

    Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.
  2. Create a reader

    Learn how to create a reader.
  3. Access to the header via Custom Head

    You can access the Custom Head in Settings > Style to add references, scripts, and more.
  4. Change the background image on my homepage

    Does your knowledge base already have a banner or background image? Follow these instructions to change it.
  5. Create a custom home page articles list

    By default, your knowledge base comes with three article lists on the home page: Popular Articles List New Articles List Updated Articles List You can also add a Recent Articles List to your home page. But what if you'...
  6. Access the theme builder

    Our theme builder (accessible in Settings > Style ) has lots of tools and options to customize the look and feel of your knowledge base. You can easily customize your colors , fonts , logo , theme , and layout without needing to know HTML ...
  7. Modern Widget + Zendesk Contact Form

    If you set up the Zendesk contact form integration , using the Contact Us button in the Modern Widget will open a ticket in your Zendesk site, just like using the full contact form in the knowledge base. If you are using the Zendesk contact form...
  8. New Articles List

    The New Articles list displays the 5-10 most recently created articles in your knowledge base. Learn how it works and how to configure it here.
  9. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
  10. SSO options for different knowledge base setups

    View a list of SSO configurations for different knowledge base security requirements.