Popular Articles | Page 12 | KnowledgeOwl Support

Create a reader

Last Updated: 05/29/2024 in Security and permissions Reader management Readers and reader filters

Learn how to create a reader.
Individual article PDFs

Last Updated: 05/29/2024 in Features PDFs

Learn the options available to format and style your individual article PDFs.
Create an additional knowledge base

Last Updated: 08/28/2024 in Account and billing Add and remove knowledge bases

Learn how to create a new knowledge base and, if necessary, add an additional knowledge base slot to your account.
Copy a knowledge base

Last Updated: 08/28/2024 in Account and billing Add and remove knowledge bases

If you have room on your account, you can create a copy of an existing knowledge base for a variety of purposes: testing/troubleshooting, translating, new versions of software, and as a template. The following items will NOT copy over: File...
Body Merge Codes

Last Updated: 08/21/2024 in Look and feel Merge codes

Here are the available template merge codes for use in Settings > Style > Custom HTML > Body. All merge codes except "contents" will also work inside articles. Template Merge Code Description Example [template(" project-logo...
Contact form reporting

Last Updated: 08/08/2023 in Reporting
Using your own domain

Last Updated: 11/29/2021 in Look and feel Overall look and feel
File Labels

Last Updated: 04/03/2024 in Write the docs

Use file labels to filter the files you've uploaded to KnowledgeOwl.
Display content only in PDFs

Last Updated: 05/29/2024 in Look and feel PDF look and feel

There are two ways to customize the look and feel of individual article PDFs. For general structure/layout of individual articles, go to Settings > PDF and adjust the settings there--you can add a watermark, password, header HTML, and footer HTML. ...
Enable and configure comments

Last Updated: 05/29/2024 in Features Comments

New knowledge bases have comments enabled by default, but you'll still want to configure them. Follow these instructions to make sure comments are set up in a way that makes sense for you!