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SSO FAQs

Last Updated: 07/03/2025 in Security and permissions Single Sign-On (SSO)

Answers to the most common questions about using SSO with KnowledgeOwl
Author Teams

Last Updated: 04/15/2025 in Security and permissions Author management

You can create author teams to restrict editing of content to members of a specific team. Learn more about how to use them.
What data is collected in the Contact Form?

Last Updated: 02/05/2025 in Features Contact Form Contact form overview

The Contact Form can track data your reader enters as well as metadata about their browser, IP address, and operating system.
Choose your colors

Last Updated: 01/09/2025 in Look and feel Overall look and feel Style your overall theme

Learn how to customize the colors in your knowledge base.
System requirements and supported browsers

Last Updated: 05/29/2024 in Account and billing Company and product information

Review what technology is needed to use KnowledgeOwl.
Widget 2.0 OAuth2 authentication

Last Updated: 06/23/2025 in Features Contextual Help Widget (2.0) Widget authentication

Learn how to set up OAuth2 authentication for your widget.
Related Articles feature overview

Last Updated: 03/11/2025 in Features Related Articles

Learn how Related Articles work and how to use them.
Opening links to SSO knowledge bases from Microsoft Office

Last Updated: 12/23/2024 in Security and permissions Single Sign-On (SSO)

Learn why links to your SSO-protected KB might not open in MS Office files--and how to fix it.
Format numbered list spacing and borders

Last Updated: 05/29/2024 in Look and feel Article look and feel

Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.
Spread the word about KnowledgeOwl

Last Updated: 04/04/2023

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