Updated Articles

  1. Contact form overview

    Learn how the KnowledgeOwl contact form works.
  2. Section breakdown: Contact Form

    Learn about the options to customize text in your Contact Form.
  3. Custom fields

    Add custom fields to your contact form to collect additional information, like department, product, and more.
  4. What are merge codes?

    Merge codes act as placeholders for content and features. They dynamically populate when someone loads the page.
  5. Add or edit your own text string

    Learn how to create a new customized text string or edit an existing customized text string.
  6. Add Subscribe button to topic and custom content categories

    Add a Subscribe button to custom content categories or topic display categories of your choice.
  7. Hide Related Articles section from a specific article

    Use a snippet to hide the Related Articles section from a specific article.
  8. Topic display: Hide category description

    If you're using an intro article in your topic display category, we recommend hiding the category description as well.
  9. Use different logos for different reader groups

    Learn how you can display a different logo to members of different reader groups
  10. Reader Groups

    Learn how to use reader groups to segregate content.