Create articles

Once you create your basic category structure, you can create your first article. Articles are the building blocks of your knowledge base. Each article is an individual webpage that readers can search for and navigate to in your knowledge base.

When you first create an article, it will be in draft status, which means it is not yet available in your knowledge base. You can preview what a draft article will look like. 

Once you are ready to make it live, change the Publishing Status to Published and save. You can view the published article by clicking on the blue permalink at the top of the article editor.

To learn more about creating articles, read our Articles guide.